Support Board
Date/Time: Tue, 07 Jan 2025 20:43:43 +0000
Cannot download Current Contracts
View Count: 633
| [2016-07-05 19:59:30] |
| 100 - Posts: 147 |
|
Software version: 1172 | 2016-07-05 15:09:52 Usage end date: 2016-07-10 | 2016-07-05 15:09:52 Enabled for: Advanced Features. | 2016-07-05 15:09:52 Enabled for: Advanced Features 2. | 2016-07-05 15:09:52 Enabled for: Sierra Chart Historical Data Service. | 2016-07-05 15:09:52 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-07-05 15:09:52 Active service: Rithmic Trading | 2016-07-05 15:09:52 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-07-05 15:09:52 2016-07-05 15:09:52 Local computer clock time | 2016-07-05 15:09:52 2016-07-05 19:09:52 GMT time | 2016-07-05 15:09:52 2016-07-05 15:09:52 Time zone adjusted time | 2016-07-05 15:09:52 Time difference to server time: 5 seconds. | 2016-07-05 15:09:52 Program path: C:\SierraChart\ | 2016-07-05 15:09:52 Data Files path: C:\SierraChart\Data\ | 2016-07-05 15:09:52 OS Version Number: 6.1 | 2016-07-05 15:09:52 Checking for new symbol settings for rim | 2016-07-05 15:09:52 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-07-05 15:09:52 AsyncHTTP2 socket (1552) | Connected. | 2016-07-05 15:09:52 Symbol settings are up-to-date for rim | 2016-07-05 15:09:52 Rithmic Trading | Port for executable: 35532 | 2016-07-05 15:09:57 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-07-05 15:09:57 AsyncHTTP2 socket (1552) | Closed. No error. | 2016-07-05 15:09:57 AsyncHTTP2 socket (1552) | Shutdown and closed. | 2016-07-05 15:09:57 Rithmic Trading | Connecting to the server 127.0.0.1. Port 35532 | 2016-07-05 15:09:59 Socket (1356) | Connected. | 2016-07-05 15:09:59 Rithmic Trading | Connected to server. | 2016-07-05 15:09:59 Rithmic Trading | Sending logon request message. | 2016-07-05 15:09:59 Rithmic Trading | Starting the connection process to data and trading service. | 2016-07-05 15:09:59 Rithmic Trading | Logging is enabled. Log file: Rithmic.log | 2016-07-05 15:09:59 Rithmic Trading | Connecting to Rithmic 01 US server. | 2016-07-05 15:09:59 Rithmic Trading | Server Alert: Market Data Connection Opened | 2016-07-05 15:09:59 Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-07-05 15:10:00 Rithmic Trading | Server Alert: Trading System Connection Opened | 2016-07-05 15:10:00 Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-07-05 15:10:00 Rithmic Trading | Server Alert: PnL Connection Opened | 2016-07-05 15:10:00 Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2016-07-05 15:10:00 Rithmic Trading | Server Alert: Intraday History Connection Opened | 2016-07-05 15:10:01 Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-07-05 15:10:01 Rithmic Trading | Server Info - Server Name: SC DTC Bridge. | 2016-07-05 15:10:02 Rithmic Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2016-07-05 15:10:02 Rithmic Trading | Successfully connected. IB='ChuckKespert'. | 2016-07-05 15:10:02 Rithmic Trading | Trading is supported. | 2016-07-05 15:10:02 Rithmic Trading | Order cancel and replace is supported. | 2016-07-05 15:10:02 Rithmic Trading | Requesting Trade Positions data. | 2016-07-05 15:10:07 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLQ6-NYMEX.scid | 2016-07-05 15:10:08 Rithmic Trading | Starting real-time market data updates for: CLQ6-NYMEX. ID: 1 | 2016-07-05 15:10:08 HD Request # 2 | Downloading Intraday chart data for CLQ6-NYMEX to the file CLQ6-NYMEX.scid. Service: rim | 2016-07-05 15:10:08 HD Request # 2 | Download start Date-Time: 2016-01-01 14:10:08.0 | 2016-07-05 15:10:08 HD Request # 2 | Sending historical data request. Start Date-Time: 2016-01-01 14:10:08. Record interval: 0. Symbol: CLQ6-NYMEX | 2016-07-05 15:10:08 Rithmic Trading | Requesting historical Minute data. | 2016-07-05 15:10:08 Rithmic Trading | Server Alert: mrv error : 13. Result text: "permission denied" | 2016-07-05 15:10:08 HD Request # 2 | Error downloading historical Intraday data for CLQ6-NYMEX. Error downloading historical Minute data. Error: permission denied | 2016-07-05 15:10:08 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLQ6-NYMEX | 2016-07-05 15:10:08 HD Request # 2 | Intraday download COMPLETE for CLQ6-NYMEX. Completion time: 0s | 2016-07-05 15:10:08 Real-time Intraday chart data file updates started for CLQ6-NYMEX | 2016-07-05 15:10:08 I cannot download current contracts for CL, ZC, or ZW (there are likely more). I can download c.c. for ES. It says permission denied. Charts are black screen. I called my broker first, and they said I am approved for this data. Can you help me? Thank you! |
| [2016-07-05 20:16:13] |
| 100 - Posts: 147 |
|
DELETE THREAD. My broker says they "refreshed" something... whatever that means. Now the data loads. TFW could have bought wheat @ 420 |
To post a message in this thread, you need to log in with your Sierra Chart account: