Support Board
Date/Time: Tue, 07 Jan 2025 20:52:34 +0000
Missing Data
View Count: 687
| [2016-07-05 11:27:17] |
| gmorgan111 - Posts: 121 |
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I loaded up my charts this morning and saw that the data on each of my charts is skipping from 12:00 until 17:00 on yesterday July 4th. There is no data between these time periods. I tried Delete all Data and Download but this did not work. How can I recapture this data on all my charts between this time period yesterday Thanks |
| [2016-07-05 11:43:57] |
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The market was closed at that time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-05 11:49:54] |
| gmorgan111 - Posts: 121 |
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Thanks but I believe the market opened at 15:30 correct? I should receive data from 15:30 central time? The holiday was only in the US. I have data from the beginning of July 4th for the whole day but not just from 12:00 to 17:00 central time Thanks |
| [2016-07-05 17:08:26] |
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It did open until 18:00 US Eastern time on July 4.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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