Support Board
Date/Time: Tue, 07 Jan 2025 20:31:53 +0000
Cerny
View Count: 714
| [2016-07-04 14:09:56] |
| User658616 - Posts: 1 |
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Hello, my SC data feed was disconnected on 01_Jul_2016. I have received this info in my email on 01_Jul_2016: The following market data account was not automatically extended due to Insufficient Balance: Sierra Chart Exchange Data Feed Real-time data connection 1 . My SC Balance in the incriminated time have been and actually is higher enough than the requested value for ongoing month data supply. |
| [2016-07-04 16:11:58] |
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On 2016-06-30 Sierra Chart usage time was purchased using the Service Balance, this resulted in it being Insufficient to cover Market Data Feed Features and Exchanges Monthly Costs.
Sierra Chart Support |
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