Support Board
Date/Time: Tue, 07 Jan 2025 20:22:57 +0000
payment notification
View Count: 619
| [2016-07-01 10:37:39] |
| User25244 - Posts: 123 |
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Made a payment on 6-26 (for trade services) and received a payment due notification today Apparently the the payment was posted to the wrong entity Please advise |
| [2016-07-01 10:44:47] |
| User25244 - Posts: 123 |
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Update Data service wont let me add usage credit as it states "payment already in progress" Need to ensure my charts and data do not fail during the day as they did yday |
| [2016-07-01 10:47:29] |
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Disregard any payment notices. We need to solve that problem. It is due to some billing changes we are working on and they really only indicate the payment for next month. The Sierra Chart usage time on your account and also the Sierra Chart Exchange Data Feed are up-to-date and paid for. There is nothing to be concerned with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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