Support Board
Date/Time: Tue, 07 Jan 2025 20:28:36 +0000
Order Delay
View Count: 633
| [2016-07-01 00:30:10] |
| User847023 - Posts: 4 |
|
Everytime i try to do an order or cancel it or modify it theres is a delay and my connection have to reload the data. It takes way to much time, Im with rithmic trading btw...
|
| [2016-07-01 07:17:01] |
| User36865 - Posts: 10 |
|
I have a similar problem. When I place order, data has been disconnected and SC reconnect. Connection lost when limit order sent (Rithmic) |
| [2016-07-01 08:21:24] |
| |
|
We need to get the Rithmic log from you and ask Rithmic about this. Here are instructions: https://www.sierrachart.com/index.php?page=doc/Rithmic.php#ProvideRithmicLogFileToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: