Support Board
Date/Time: Mon, 06 Jan 2025 10:23:10 +0000
Second Installation connection refused
View Count: 710
| [2016-06-26 20:23:57] |
| Litz - Posts: 131 |
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Trying to run a second copy of SC to expand my chart viewing options in regards to this thread. Multiple monitors multiple chartbooks Did Did the second installation ok and copied files to second installation But when attempting to connect second installation, getting this error: Software version: 1344 | 2016-06-26 16:05:45 Uses New Spreadsheets | 2016-06-26 16:05:45 Usage end date: 2016-08-19 | 2016-06-26 16:05:45 Enabled for: Advanced Features. | 2016-06-26 16:05:45 Enabled for: Sierra Chart Historical Data Service. | 2016-06-26 16:05:45 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-26 16:05:45 Current selected Data/Trading service: Interactive Brokers | 2016-06-26 16:05:45 Chart Update Interval: 2000 | 2016-06-26 16:05:45 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-06-26 16:05:45 2016-06-26 16:05:45 Local computer time | 2016-06-26 16:05:45 2016-06-26 20:05:45 Local computer time in UTC | 2016-06-26 16:05:45 2016-06-26 16:05:45 Local computer time in SC Time Zone | 2016-06-26 16:05:45 2016-06-26 19:39:49 Server time in UTC | 2016-06-26 16:05:45 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-06-26 16:05:45 Program path: C:\SierraChart\ | 2016-06-26 16:05:45 Data Files path: C:\SierraChart\Data\ | 2016-06-26 16:05:45 OS Version Number: 6.2 | 2016-06-26 16:05:45 Locale Information: C | 2016-06-26 16:05:45 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2016-06-26 16:05:57 Socket (57) | Connected. | 2016-06-26 16:05:57 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-06-26 16:05:57 Interactive Brokers | TWS server version: 76 | 2016-06-26 16:05:57 Interactive Brokers | Connected. Waiting for account information. | 2016-06-26 16:05:57 Message from IB: Unable connect as the client id is already in use. Retry with a unique client id. IB Error Code: 326. Request ID: -1. | 2016-06-26 16:05:57 Socket (57) | Closed. No error. | 2016-06-26 16:05:57 Socket (57) | Shutdown error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2016-06-26 16:05:57 * Socket (57) | Shutdown and closed. | 2016-06-26 16:05:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-26 16:05:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-26 16:05:57 Interactive Brokers | Disconnected. | 2016-06-26 16:05:57 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-26 16:05:57 Any suggestion or is this not possible with IB? Date Time Of Last Edit: 2016-06-26 20:38:00
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| [2016-06-26 21:55:15] |
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This can be solved by changing the Instance Client ID in Global Settings >> Data/Trade Service Settings. However, there is now a much better and preferred way to do what you want. This is documented here: https://www.sierrachart.com/index.php?page=doc/doc_DTCServer.php#UsingDTCServerForDataAndTradingInAnotherSCInstance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-26 22:49:33] |
| Litz - Posts: 131 |
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Thanks. The new instance works very well. Good work. This change makes SC much more usable in viewing multiple chartbooks simultaneously. Is there a way of saving the chartbooks to open on the new instance? |
| [2016-06-26 23:14:56] |
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The new instance initially received a copy of your existing Chartbooks but they are saved into a different folder and will be separate going forward. They can be automatically opened in the new instance by following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#AutomaticallyOpenChartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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