Support Board
Date/Time: Tue, 07 Jan 2025 20:59:12 +0000
Historical Pullback Data Setting when on Package 3
View Count: 1161
| [2016-06-26 15:36:49] |
| User377232 - Posts: 17 |
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Hi, I am trialling an indicator that makes use of historical pullback data. However my setting (within Chart Settings - Advanced) is greyed out and I have no ability to turn this on. Can you confirm whether you need Package 5 in order for this to be turned on ? I have already ensured I am on the tick by tick configuration (setting 1 tick). Thanks |
| [2016-06-26 21:42:44] |
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Currently that feature requires service package 5. In the next release of Sierra Chart coming out in a few days, this restriction will be removed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-26 23:40:30] |
| User377232 - Posts: 17 |
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Thank You Sierra
Date Time Of Last Edit: 2016-06-26 23:40:40
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| [2016-06-29 03:05:52] |
| User377232 - Posts: 17 |
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Hello. I updated to the prerelease today. The restriction is lifted (ie the box is no longer greyed out) but the choice does not stick. Ie if I try and choose "Reset and Accumulate on New or Touch High/Low" it does not accept this choice and reverts back to "None". Could you please fix this. Thanks |
| [2016-06-29 03:22:59] |
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We apologize for this. We missed this. This will be solved in the next release coming out possibly tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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