Support Board
Date/Time: Mon, 06 Jan 2025 10:14:44 +0000
Rithmic Down.....Again
View Count: 697
| [2016-06-22 12:46:20] |
| User12041 - Posts: 25 |
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Hi All, you helped me yesterday on this. My ISP is Charter Communications and I am having the same connection issue again. I was able to sign in this morning and was disconnected again. It will connect for 5-10 minutes and disconnect and stay that way for 5-10 minutes....going back and forth. You mentioned yesterday that you were coming out with an new update because Rithmic gave you new information to use. Please keep me posted on any fixes or info from rithmic. I will send my log again so you have it
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| [2016-06-22 16:08:39] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support |
| [2016-06-22 17:07:10] |
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We had gotten delayed with the new version because there was a significant amount of other work that had to be completed. We will try to get it out today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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