Support Board
Date/Time: Mon, 06 Jan 2025 09:27:57 +0000
market depth history
View Count: 1722
| [2016-06-21 21:58:47] |
| User20450 - Posts: 330 |
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is this product out yet m i cant find directions on it , nor can i get it to load on 1430 ? thanks |
| [2016-06-21 22:04:09] |
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Documentation for this will be available in a few days. Also the only historical market depth data that is available will be what has been recorded/stored by Sierra Chart from real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-21 22:04:44
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| [2016-06-22 06:53:45] |
| User64630 - Posts: 19 |
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Hi SC Team, I installed the PreRelease 1431 and i followed the steps "Enable Record Market Depth Data" etc.. but when i apply the study "Market Depth Historical Depth", nothing appears. Do the studie works ? or did i forget to set something ? http://www.sierrachart.com/image.php?Image=146657816788.png |
| [2016-06-22 07:43:01] |
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We need to first make certain that market depth data is being stored. Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-22 08:45:30] |
| User64630 - Posts: 19 |
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Hi Here is it : Software version: 1431 | 2016-06-22 10:41:39 Uses New Spreadsheets | 2016-06-22 10:41:39 Usage end date: 2016-07-18 | 2016-06-22 10:41:39 Enabled for: Advanced Features. | 2016-06-22 10:41:39 Enabled for: Advanced Features 2. | 2016-06-22 10:41:39 Enabled for: Sierra Chart Historical Data Service. | 2016-06-22 10:41:39 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-22 10:41:39 Current selected Data/Trading service: CTS T4 FIX | 2016-06-22 10:41:39 Chart Update Interval: 500 | 2016-06-22 10:41:39 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-06-22 10:41:39 2016-06-22 10:41:39 Local computer time | 2016-06-22 10:41:39 2016-06-22 08:41:39 Local computer time in UTC | 2016-06-22 10:41:39 2016-06-22 10:41:39 Local computer time in SC Time Zone | 2016-06-22 10:41:39 2016-06-22 08:38:04 Server time in UTC | 2016-06-22 10:41:39 Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-06-22 10:41:39 Program path: C:\SierraChart2\ | 2016-06-22 10:41:39 Data Files path: C:\SierraChart2\Data\ | 2016-06-22 10:41:39 OS Version Number: 6.2 | 2016-06-22 10:41:39 Locale Setting: C | 2016-06-22 10:41:39 CTS T4 FIX | Using primary service for historical data for ES.20160900.CME_Eq | 2016-06-22 10:42:48 ES.20160900.CME_Eq 1 Min #1 | Reloading chart. | 2016-06-22 10:42:48 CTS T4 FIX | Using primary service for historical data for ES.20160900.CME_Eq | 2016-06-22 10:43:10 ES.20160900.CME_Eq 0.25 Range #1 | Reloading chart. | 2016-06-22 10:43:10 CTS T4 FIX | Using primary service for historical data for ES.20160900.CME_Eq | 2016-06-22 10:43:39 ES.20160900.CME_Eq 0.25 Range #1 | Reloading chart. | 2016-06-22 10:43:39 |
| [2016-06-22 08:59:24] |
| User64630 - Posts: 19 |
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and 1 screen : the data directory in which the market depth is being stored
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 Market Depth.JPG / V - Attached On 2016-06-22 08:59:07 UTC - Size: 25.21 KB - 347 views |
| [2016-06-22 09:32:33] |
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Might have something to do with the price multiplier not being applied. We will check on that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-23 05:08:12] |
| ejtrader - Posts: 688 |
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sc team - there is one issue I would like to report - related to historical depth during replay (v 1432). When the replay is initiated - for several ticks - there are gaps as marked. This eventually gets correct after several ticks of replay forward. Thanks Date Time Of Last Edit: 2016-06-23 05:11:12
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| sc_historicalDepth_replay_gaps_in_depth.png / V - Attached On 2016-06-23 05:06:49 UTC - Size: 38.44 KB - 309 views |
| [2016-06-23 05:49:46] |
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That probably will be an inherent issue because at the moment you are starting it, there is not a snapshot of depth. This is hard for us to resolve. Do not expect any solution to this anytime soon.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-23 05:50:20
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| [2016-06-23 11:08:07] |
| User64630 - Posts: 19 |
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Hi sc Team ok it works fine but i can't find it in Acsil. You can tell me if it is available in Acsil Thks |
| [2016-06-23 11:13:26] |
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Historical market depth data is not yet available in ACSIL. We will work on that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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