Support Board
Date/Time: Mon, 06 Jan 2025 09:31:32 +0000
connection issues
View Count: 910
| [2016-06-21 03:14:33] |
| User529356 - Posts: 40 |
|
Hello, Earlier this morning my account lost its connection and I have not been able to reconnect all day. Any feedback would be greatly appreciated. Many thanks Reading Internal Order ID file. | 2016-06-20 08:55:12 Reading Trade Orders file. | 2016-06-20 08:55:12 Reading Trade Positions file. | 2016-06-20 08:55:12 Software version: 1426 | 2016-06-20 08:55:12 Uses New Spreadsheets | 2016-06-20 08:55:12 Usage end date: 2016-10-13 | 2016-06-20 08:55:12 Enabled for: Advanced Features. | 2016-06-20 08:55:12 Enabled for: Advanced Features 2. | 2016-06-20 08:55:12 Enabled for: Sierra Chart Historical Data Service. | 2016-06-20 08:55:12 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-20 08:55:12 Current selected Data/Trading service: Rithmic Trading | 2016-06-20 08:55:12 Chart Update Interval: 300 | 2016-06-20 08:55:12 Data/Trade Service Settings automatically set. | 2016-06-20 08:55:12 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-06-20 08:55:12 2016-06-20 08:55:16 Local computer time | 2016-06-20 08:55:12 2016-06-20 15:55:16 Local computer time in UTC | 2016-06-20 08:55:12 2016-06-20 08:55:16 Local computer time in SC Time Zone | 2016-06-20 08:55:12 2016-06-20 15:55:16 Server time in UTC | 2016-06-20 08:55:12 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-06-20 08:55:12 Program path: C:\SierraChart\ | 2016-06-20 08:55:12 Data Files path: C:\SierraChart\Data\ | 2016-06-20 08:55:12 OS Version Number: 6.2 | 2016-06-20 08:55:12 Locale Setting: C | 2016-06-20 08:55:12 Created the DTC Protocol server. | 2016-06-20 08:55:12 DTC Protocol Server listening on port 11099. | 2016-06-20 08:55:12 Created the DTC Protocol historical data server. | 2016-06-20 08:55:12 HD Server Manager | Listening on port 11098 | 2016-06-20 08:55:12 Checking for new symbol settings for rim | 2016-06-20 08:55:12 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-06-20 08:55:12 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-06-20 08:55:12 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-06-20 08:55:12 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-06-20 08:55:17 Requesting symbol settings for rim. Overwrite = on. | 2016-06-20 08:55:18 Symbol settings received. | 2016-06-20 08:55:18 Processed received symbol settings | 2016-06-20 08:55:18 Files to Open on Start up | Opening file: TPO chart.cht | 2016-06-20 08:55:19 ESU6-CME [CB] #1 | Reloading chart. | 2016-06-20 08:55:19 ESU6-CME #2 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: daily POCs long term.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 60 Min #1 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: TICK&NISS.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 1 Min #1 | Reloading chart. | 2016-06-20 08:55:19 TICK-NYSE [CB] 1 Min #2 | Reloading chart. | 2016-06-20 08:55:19 TICK-NYSE [CB] 1 Min #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-06-20 08:55:19 TICK-NYSE [CB] 1 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2016-06-20 08:55:19 NISS-NYSE [CBV] 1 Min #3 | Reloading chart. | 2016-06-20 08:55:19 NISS-NYSE [CBV] 1 Min #3 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-06-20 08:55:19 NISS-NYSE [CBV] 1 Min #3 | There are no continuous futures contract symbols. Loading data normally. | 2016-06-20 08:55:19 ESU6-CME #4 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: primary 5m.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 5 Min #1 | Reloading chart. | 2016-06-20 08:55:19 TICK-NYSE [CB] 5 Min #2 | Reloading chart. | 2016-06-20 08:55:19 TICK-NYSE [CB] 5 Min #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-06-20 08:55:19 TICK-NYSE [CB] 5 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2016-06-20 08:55:19 NISS-NYSE [CB] 5 Min #4 | Reloading chart. | 2016-06-20 08:55:19 NISS-NYSE [CB] 5 Min #4 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-06-20 08:55:19 NISS-NYSE [CB] 5 Min #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-06-20 08:55:19 ESU6-CME #3 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: primary 60m.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 60 Min #1 | Reloading chart. | 2016-06-20 08:55:19 ESU6-CME #2 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: RTH daily chart.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 1 Day #1 | Reloading chart. | 2016-06-20 08:55:19 ESU6-CME [CB] 1 Day #1 | Limiting the number of years to download historical data for to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: clean RTH ES.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 30 Min #1 | Reloading chart. | 2016-06-20 08:55:19 ESU6-CME [CB] 30 Min #1 | Limiting the number of years to download historical data for to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. | 2016-06-20 08:55:19 ESU6-CME #2 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: clean ES reference w POCs.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 60 Min #1 | Reloading chart. | 2016-06-20 08:55:19 ESU6-CME [CB] 10 Min #3 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: YHLC.cht | 2016-06-20 08:55:19 ESU6-CME [CB] 60 Min #1 | Reloading chart. | 2016-06-20 08:55:19 ESU6-CME [CB] 60 Min #2 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: ES with composite profile.cht | 2016-06-20 08:55:19 ESU6-CME [CB] Daily #1 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: long term ref.cht | 2016-06-20 08:55:19 ESU6-CME [CB] Daily #1 | Reloading chart. | 2016-06-20 08:55:19 Files to Open on Start up | Opening file: LIGHT SWEET CRUDE futures chart.cht | 2016-06-20 08:55:19 CLQ6-NYMEX [CB] 60 Min #2 | Reloading chart. | 2016-06-20 08:55:19 CLQ6-NYMEX [CB] 60 Min #2 | Performing historical Daily data download for symbol CLN16 starting at last date in file. | 2016-06-20 08:55:19 Rithmic Trading | Port for executable: 62653 | 2016-06-20 08:55:19 Listening socket (1312), port 62653 | Closed. | 2016-06-20 08:55:19 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 08:55:19 CLQ6-NYMEX [CB] 60 Min #2 | Performing historical Daily data download for symbol CLQ16 starting at last date in file. | 2016-06-20 08:55:19 CLQ6-NYMEX [CB] 60 Min #2 | Waiting for historical downloads to complete with the IDs: 1, 2, 3, | 2016-06-20 08:55:19 CLN6-NYMEX #1 | Reloading chart. | 2016-06-20 08:55:19 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-06-20 08:55:19 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-06-20 08:55:19 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-06-20 08:55:19 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-06-20 08:55:19 HD Request # 2 | Downloading Historical Daily chart data for CLN16. Starting date: 2016-06-15. Service: rim | 2016-06-20 08:55:19 HD Request # 2 | Requesting historical Daily data for CLN16 starting at 2016-06-14 | 2016-06-20 08:55:19 HD Request # 3 | Downloading Intraday chart data for CLQ6-NYMEX to the file CLQ6-NYMEX.scid. Service: rim | 2016-06-20 08:55:19 Compressing file: C:\SierraChart\Data\CLQ6-NYMEX.scid. This may take a while. | 2016-06-20 08:55:19 HD Request # 3 | Download start Date-Time: 2016-06-12 17:00:00.000 | 2016-06-20 08:55:19 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2016-06-20 08:55:19 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-06-20 08:55:19 Intraday data recording state for symbol ESU6-CME is set to download 'Pending'. | 2016-06-20 08:55:34 HTTP connection to ds01.ddfplus.com:80 (4) | Connected. | 2016-06-20 08:55:34 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2016-06-20 08:55:34 Intraday data recording state for symbol NISS-NYSE is set to download 'Pending'. | 2016-06-20 08:55:34 Intraday data recording state for symbol CLN6-NYMEX is set to download 'Pending'. | 2016-06-20 08:55:34 HD Request # 2 | Receiving historical Daily data for CLN16 starting at 2016-06-15 | 2016-06-20 08:55:34 HD Request # 2 | Writing historical Daily data to the file CLN16.dly | 2016-06-20 08:55:34 HD Request # 2 | Received 5 records from 2016-06-15 00:00:00 to 2016-06-20 00:00:00 (6.0 days) and wrote 4 records for CLN16 | 2016-06-20 08:55:34 HD Request # 2 | Daily download COMPLETE for CLN16. Completion time: 0s. Unique request ID: 1 | 2016-06-20 08:55:34 Removed historical data download ID 1 | 2016-06-20 08:55:34 HD Request # 4 | Downloading Historical Daily chart data for CLQ16. Starting date: 1966-06-21. Service: rim | 2016-06-20 08:55:34 HD Request # 4 | Requesting historical Daily data for CLQ16 starting at 1966-06-20 | 2016-06-20 08:55:34 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-06-20 08:55:34 Socket (5) | Connected. | 2016-06-20 08:55:34 HD Request # 3 | Sending historical data logon request message. | 2016-06-20 08:55:34 HD Request # 4 | Receiving historical Daily data for CLQ16 starting at 2010-11-22 | 2016-06-20 08:55:34 HD Request # 4 | Writing historical Daily data to the file CLQ16.dly | 2016-06-20 08:55:34 HD Request # 4 | Received 1405 records from 2010-11-22 00:00:00 to 2016-06-20 00:00:00 (5.6 years) and wrote 1405 records for CLQ16 | 2016-06-20 08:55:35 HD Request # 4 | Daily download COMPLETE for CLQ16. Completion time: 1s. Unique request ID: 3 | 2016-06-20 08:55:35 Removed historical data download ID 3 | 2016-06-20 08:55:35 HD Request # 5 | Downloading Historical Daily chart data for ESU6-CME. Starting date: 2016-06-17. Service: rim | 2016-06-20 08:55:35 HD Request # 5 | Requesting historical Daily data for ESU16 starting at 2016-06-16 | 2016-06-20 08:55:35 HD Request # 5 | Receiving historical Daily data for ESU6-CME starting at 2016-06-17 | 2016-06-20 08:55:35 HD Request # 5 | Writing historical Daily data to the file ESU6-CME.dly | 2016-06-20 08:55:35 HD Request # 5 | Received 3 records from 2016-06-17 00:00:00 to 2016-06-20 00:00:00 (4.0 days) and wrote 2 records for ESU6-CME | 2016-06-20 08:55:35 HD Request # 5 | Daily download COMPLETE for ESU6-CME. Completion time: 0s. Unique request ID: 7 | 2016-06-20 08:55:35 Removed historical data download ID 7 | 2016-06-20 08:55:35 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-06-12 17:00:00. Record interval: 0. Symbol: CLQ6-NYMEX | 2016-06-20 08:55:35 Socket (5) | Shutdown and closed. | 2016-06-20 08:55:35 The network socket for historical data has been closed. | 2016-06-20 08:55:35 HD Request # 3 | Historical data for CLQ6-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-06-20 08:55:35 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLQ6-NYMEX | 2016-06-20 08:55:35 HD Request # 3 | Intraday download COMPLETE for CLQ6-NYMEX. Completion time: 1s. Unique request ID: 2 | 2016-06-20 08:55:35 Removed historical data download ID 2 | 2016-06-20 08:55:35 HD Request # 6 | Downloading Intraday chart data for ESU6-CME to the file ESU6-CME.scid. Service: rim | 2016-06-20 08:55:35 HD Request # 6 | Download start Date-Time: 2016-06-20 08:38:35.000 | 2016-06-20 08:55:35 HD Request # 6 | Using server: ds5.sierracharts.com port 10149 | 2016-06-20 08:55:35 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62653 | 2016-06-20 08:55:35 Socket (6) | Connected. | 2016-06-20 08:55:35 Rithmic Trading | Connected to server. | 2016-06-20 08:55:35 Rithmic Trading | Sending Encoding Request to server | 2016-06-20 08:55:35 Rithmic Trading | Setting DTC Encoding to Binary | 2016-06-20 08:55:35 Rithmic Trading | Sending logon request message. | 2016-06-20 08:55:35 CLQ6-NYMEX [CB] 60 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-06-20 08:55:35 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106. | 2016-06-20 08:55:35 CLQ6-NYMEX [CB] 60 Min #2 | Reloading chart. | 2016-06-20 08:55:35 Socket (7) | Connected. | 2016-06-20 08:55:35 HD Request # 6 | Sending historical data logon request message. | 2016-06-20 08:55:35 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-06-20 08:38:35. Record interval: 0. Symbol: ESU6-CME | 2016-06-20 08:55:35 Socket (7) | Shutdown and closed. | 2016-06-20 08:55:35 The network socket for historical data has been closed. | 2016-06-20 08:55:35 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-06-20 08:55:35 HD Request # 6 | Historical data for ESU6-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-06-20 08:55:35 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU6-CME | 2016-06-20 08:55:35 HD Request # 6 | Intraday download COMPLETE for ESU6-CME. Completion time: 1s. Unique request ID: 4 | 2016-06-20 08:55:35 Removed historical data download ID 4 | 2016-06-20 08:55:35 HD Request # 7 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2016-06-20 08:55:35 HD Request # 7 | Download start Date-Time: 2016-06-20 08:55:05.000 | 2016-06-20 08:55:35 HD Request # 7 | Using server: ds3.sierracharts.com port 10149 | 2016-06-20 08:55:35 ESU6-CME [CB] Daily #1 | Reloading chart. | 2016-06-20 08:55:35 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164. | 2016-06-20 08:55:35 Socket (8) | Connected. | 2016-06-20 08:55:35 HD Request # 7 | Sending historical data logon request message. | 2016-06-20 08:55:35 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-06-20 08:55:05. Record interval: 0. Symbol: TICK-NYSE | 2016-06-20 08:55:35 HD Request # 7 | Decompressing data. | 2016-06-20 08:55:35 HD Request # 7 | Receiving Intraday data for TICK-NYSE starting at 2016-06-20 08:55:05 | 2016-06-20 08:55:35 HD Request # 7 | Timestamp of first Intraday data file record written: 2016-06-20 08:55:06 | 2016-06-20 08:55:35 Socket (8) | Shutdown and closed. | 2016-06-20 08:55:35 The network socket for historical data has been closed. | 2016-06-20 08:55:35 HD Request # 7 | Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-06-20 08:55:35 HD Request # 7 | Received 32 records from 2016-06-20 08:55:05 to 2016-06-20 08:55:36 (31.0 seconds) and wrote 31 records for TICK-NYSE | 2016-06-20 08:55:35 HD Request # 7 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 5 | 2016-06-20 08:55:35 Removed historical data download ID 5 | 2016-06-20 08:55:35 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-06-20 08:55:35 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-06-20 08:55:35 HD Request # 8 | Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc | 2016-06-20 08:55:35 HD Request # 8 | Download start Date-Time: 2016-06-20 08:55:05.000 | 2016-06-20 08:55:35 HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2016-06-20 08:55:35 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-06-20 08:55:35 ESU6-CME [CB] Daily #1 | Reloading chart. | 2016-06-20 08:55:35 Socket (9) | Connected. | 2016-06-20 08:55:35 HD Request # 8 | Sending historical data logon request message. | 2016-06-20 08:55:35 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-06-20 08:55:05. Record interval: 0. Symbol: NISS-NYSE | 2016-06-20 08:55:35 HD Request # 8 | Decompressing data. | 2016-06-20 08:55:35 HD Request # 8 | Receiving Intraday data for NISS-NYSE starting at 2016-06-20 08:55:05 | 2016-06-20 08:55:35 HD Request # 8 | Timestamp of first Intraday data file record written: 2016-06-20 08:55:06 | 2016-06-20 08:55:35 Socket (9) | Shutdown and closed. | 2016-06-20 08:55:35 The network socket for historical data has been closed. | 2016-06-20 08:55:35 HD Request # 8 | Historical data for NISS-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-06-20 08:55:35 HD Request # 8 | Received 33 records from 2016-06-20 08:55:05 to 2016-06-20 08:55:37 (32.0 seconds) and wrote 32 records for NISS-NYSE | 2016-06-20 08:55:35 HD Request # 8 | Intraday download COMPLETE for NISS-NYSE. Completion time: 2s. Unique request ID: 6 | 2016-06-20 08:55:35 Removed historical data download ID 6 | 2016-06-20 08:55:35 HD Request # 9 | Downloading Intraday chart data for CLN6-NYMEX to the file CLN6-NYMEX.scid. Service: rim | 2016-06-20 08:55:35 HD Request # 9 | Download start Date-Time: 2016-06-20 08:38:29.000 | 2016-06-20 08:55:35 HD Request # 9 | Using server: ds5.sierracharts.com port 10149 | 2016-06-20 08:55:35 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106. | 2016-06-20 08:55:35 Socket (10) | Connected. | 2016-06-20 08:55:39 HD Request # 9 | Sending historical data logon request message. | 2016-06-20 08:55:39 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2016-06-20 08:38:29. Record interval: 0. Symbol: CLN6-NYMEX | 2016-06-20 08:55:39 Socket (10) | Shutdown and closed. | 2016-06-20 08:55:39 The network socket for historical data has been closed. | 2016-06-20 08:55:39 HD Request # 9 | Historical data for CLN6-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-06-20 08:55:39 HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLN6-NYMEX | 2016-06-20 08:55:39 HD Request # 9 | Intraday download COMPLETE for CLN6-NYMEX. Completion time: 0s. Unique request ID: 8 | 2016-06-20 08:55:39 Removed historical data download ID 8 | 2016-06-20 08:55:39 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2016-06-20 08:56:04 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-06-20 08:56:07 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-06-20 08:56:07 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2016-06-20 08:56:07 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-06-20 08:56:07 Chart #2 has tagged chart #1 for full recalculation. Chartbook: YHLC.cht | 2016-06-20 08:56:16 Chart #2 has tagged chart #1 for full recalculation. Chartbook: YHLC.cht | 2016-06-20 08:56:16 Chart #2 has tagged chart #1 for full recalculation. Chartbook: YHLC.cht | 2016-06-20 08:56:16 ESU6-CME [CB] 60 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: YHLC.cht | 2016-06-20 08:56:17 CLQ6-NYMEX [CB] 60 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLQ6-NYMEX.scid | 2016-06-20 08:56:21 HTTP connection to ds01.ddfplus.com:80 (4) | Closed. No error. | 2016-06-20 08:56:40 HTTP connection to ds01.ddfplus.com:80 (4) | Shutdown and closed. | 2016-06-20 08:56:40 Rithmic Trading | Message from server: Server Alert: PnL Connection Broken | 2016-06-20 08:56:50 File >> Disconnect selected. | 2016-06-20 08:57:12 Socket (6) | Shutdown and closed. | 2016-06-20 08:57:12 Rithmic Trading | Disconnected. | 2016-06-20 08:57:12 Rithmic Trading | Port for executable: 62729 | 2016-06-20 08:57:16 Listening socket (1216), port 62729 | Closed. | 2016-06-20 08:57:16 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 08:57:16 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62729 | 2016-06-20 08:57:18 Socket (12) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-06-20 08:57:19 Socket (12) | Shutdown and closed. | 2016-06-20 08:57:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-20 08:57:19 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-20 08:57:19 Rithmic Trading | Disconnected. | 2016-06-20 08:57:19 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-20 08:57:19 Rithmic Trading | Port for executable: 62732 | 2016-06-20 08:57:21 Listening socket (1248), port 62732 | Closed. | 2016-06-20 08:57:21 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 08:57:21 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62732 | 2016-06-20 08:57:23 Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-06-20 08:57:24 Socket (13) | Shutdown and closed. | 2016-06-20 08:57:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-20 08:57:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-20 08:57:24 Rithmic Trading | Disconnected. | 2016-06-20 08:57:24 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-20 08:57:24 Rithmic Trading | Port for executable: 62734 | 2016-06-20 08:57:26 Listening socket (1028), port 62734 | Closed. | 2016-06-20 08:57:26 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 08:57:26 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62734 | 2016-06-20 08:57:28 Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-06-20 08:57:29 Socket (14) | Shutdown and closed. | 2016-06-20 08:57:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-20 08:57:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-20 08:57:29 Rithmic Trading | Disconnected. | 2016-06-20 08:57:29 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-20 08:57:29 Rithmic Trading | Port for executable: 62736 | 2016-06-20 08:57:31 Listening socket (1028), port 62736 | Closed. | 2016-06-20 08:57:31 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 08:57:31 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62736 | 2016-06-20 08:57:33 Socket (15) | Connected. | 2016-06-20 08:57:33 Rithmic Trading | Connected to server. | 2016-06-20 08:57:33 Rithmic Trading | Sending Encoding Request to server | 2016-06-20 08:57:33 Rithmic Trading | Setting DTC Encoding to Binary | 2016-06-20 08:57:33 Rithmic Trading | Sending logon request message. | 2016-06-20 08:57:33 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-06-20 08:57:33 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-06-20 08:57:33 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-06-20 08:57:33 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2016-06-20 08:58:02 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-06-20 08:58:03 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-06-20 08:58:04 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2016-06-20 08:58:04 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-06-20 08:58:04 Rithmic Trading | Message from server: Server Alert: PnL Connection Broken | 2016-06-20 08:58:46 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2016-06-20 08:59:08 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-06-20 08:59:08 Service connection timed out. Will disconnect and retry. | 2016-06-20 08:59:31 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-20 08:59:31 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-20 08:59:31 Socket (15) | Shutdown and closed. | 2016-06-20 08:59:31 Rithmic Trading | Disconnected. | 2016-06-20 08:59:31 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-20 08:59:31 Rithmic Trading | Port for executable: 62766 | 2016-06-20 08:59:33 Listening socket (1624), port 62766 | Closed. | 2016-06-20 08:59:33 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 08:59:33 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62766 | 2016-06-20 08:59:35 Socket (17) | Connected. | 2016-06-20 08:59:35 Rithmic Trading | Connected to server. | 2016-06-20 08:59:35 Rithmic Trading | Sending Encoding Request to server | 2016-06-20 08:59:35 Rithmic Trading | Setting DTC Encoding to Binary | 2016-06-20 08:59:35 Rithmic Trading | Sending logon request message. | 2016-06-20 08:59:35 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-06-20 08:59:35 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-06-20 08:59:35 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-06-20 08:59:35 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2016-06-20 09:00:04 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-06-20 09:00:05 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-06-20 09:00:06 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2016-06-20 09:00:26 Rithmic Trading | Received logon response. | 2016-06-20 09:00:26 Rithmic Trading | Server Name: DTC Bridge. | 2016-06-20 09:00:26 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-06-20 09:00:26 Rithmic Trading | Logon error received from server | 2016-06-20 09:00:26 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-20 09:00:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-20 09:00:26 Socket (17) | Shutdown and closed. | 2016-06-20 09:00:26 Rithmic Trading | Disconnected. | 2016-06-20 09:00:26 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-20 09:00:26 Rithmic Trading | Port for executable: 62784 | 2016-06-20 09:00:28 Listening socket (1648), port 62784 | Closed. | 2016-06-20 09:00:28 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 09:00:28 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62784 | 2016-06-20 09:00:30 Socket (18) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-06-20 09:00:31 Socket (18) | Shutdown and closed. | 2016-06-20 09:00:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-20 09:00:31 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-20 09:00:31 Rithmic Trading | Disconnected. | 2016-06-20 09:00:31 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-20 09:00:31 Rithmic Trading | Port for executable: 62786 | 2016-06-20 09:00:33 Listening socket (1664), port 62786 | Closed. | 2016-06-20 09:00:33 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-20 09:00:33 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62786 | 2016-06-20 09:00:35 Socket (19) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-06-20 09:00:36 Socket (19) | Shutdown and closed. | 2016-06-20 09:00:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-20 09:00:36 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-20 09:00:36 Rithmic Trading | Disconnected. | 2016-06-20 09:00:36 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-20 09:00:36 |
| [2016-06-21 05:01:10] |
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This is about the fifth report we have had of this. It appears to be a Rithmic specific issue and Rithmic has been advised of it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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