Support Board
Date/Time: Mon, 06 Jan 2025 10:18:28 +0000
Daily PL
View Count: 1017
[2016-06-16 16:11:46] |
User66682 - Posts: 12 |
P/L Shows while trade is ongoing. Daily PL does not show after trade is closed.
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[2016-06-16 16:27:07] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: https://www.sierrachart.com/index.php?page=doc/doc_DailyProfitLossValue.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-06-16 17:12:50] |
User66682 - Posts: 12 |
I tried following all the instructions. NO Success. Trade Activity is Empty Trade Statistics is Empty Trades are Empty Period Trade is Empty Trade Stats for Charts has the trades I would be willing to pay to resolve this issue. |
[2016-06-16 17:42:55] |
Sierra Chart Engineering - Posts: 104368 |
We cannot make a guarantee that we can resolve it because you are using Interactive Brokers but we can have a look. Let us know when you are available for a call and make sure your current telephone number is set here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-06-16 18:22:47] |
Sierra Chart Engineering - Posts: 104368 |
This section here explains about how order fills are matched together: http://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#OrderFillMatchingMethods So when looking at the Daily Profit/Loss you need to consider how all of the order fills for a particular Symbol and Trade account are getting matched together and the resulting Profit/Loss is determined. And here are instructions to use the Trades tab: http://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradesTab The Daily Profit/Loss is only going to be for those trades which are opened and closed within the same day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-06-16 18:23:56] |
Sierra Chart Engineering - Posts: 104368 |
Here is some additional information about Daily Profit/Loss: http://www.sierrachart.com/index.php?page=doc/doc_ChartTrading.html#DailyProfitLoss Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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