Support Board
Date/Time: Mon, 06 Jan 2025 09:44:54 +0000
TF emini Russell 2000
View Count: 819
| [2016-06-15 15:43:02] |
| User59775 - Posts: 3 |
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I am not receiving historical data on my intraday chart. I have downloaded the newest version of Sierra but it still will not include historical data.
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| [2016-06-15 16:20:52] |
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Is your trading account authorized to receive real-time data for the Russell 2000?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-15 16:25:40] |
| User59775 - Posts: 3 |
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Yes. It was activated today around 9:35am eastern.
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| [2016-06-15 16:41:09] |
| User59775 - Posts: 3 |
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Problem fixed. I had to change date range to load in chart settings. Thanks |
| [2016-06-15 17:02:45] |
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You would have needed to reconnect to the data feed after the activation of the exchange and re-download the data in the chart to make sure you have all the data. To re-download the data select Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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