Support Board
Date/Time: Mon, 06 Jan 2025 10:02:27 +0000
KC Intraday Data Missing
View Count: 629
| [2016-06-10 09:38:15] |
| Marmany - Posts: 307 |
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Intraday chart for KC U6 showed no data for 8th & 9th June. Prior days and today's data OK. Ran Delete all data & Download - all contracts. Chart now blank apart from today's data. Please advise. SC v 1423 TransAct data |
| [2016-06-10 19:09:57] |
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We apologize for the delay with this. We understand why this is happening. We will will be solving it today and updating you when this is done. This has to do with restricting ICE data due to the new exchange fees. For now set Chart >> Chart Settings >> Advanced Settings >> Continuous Contract to None. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-06-23 01:08:10] |
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Letting you know, this was solved about a week ago. Update to the latest prerelease with Help >> Download Prerelease.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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