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Date/Time: Sat, 04 Jan 2025 07:15:40 +0000



Sub-instance will not re-download data

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[2016-06-01 12:09:36]
phaedonk - Posts: 352
Sub-instance is connected to main instance
Sub-instance has an open chartbook that includes forex symbols that are not open in a chart in the main instance

If data is missing (say a few hours data in EURCAD) in the sub-instance chart, then no matter if I select "Delete and download data" or "Delete All data and download" the missing data will not be downloaded. It will appear to be, (green Historical download complete) but all it will have done is to re-load the data from the main instance (which has data missing, and no way to regain it, as the symbols are not open in a chartbook).

This probably is the case for all kinds of symbols?

EDIT:In general, it would be good if there was a way for SC to automatically check the downloaded data integrity, i.e. if data is missing where it shouldn't be. It is quite difficult to keep on top of this manually when there is a multitude of symbols being tracked

To solve the problem above I had to load all of the symbols in the main instance and select for each of them "delete and download data". And then remove them one by one.
Date Time Of Last Edit: 2016-06-01 12:15:16
[2016-06-01 18:03:11]
Sierra Chart Engineering - Posts: 104368
We understand this. We will see how to improve upon this. Refer to:
https://www.sierrachart.com/index.php?page=doc/doc_DTCServer.php#HistoricalDataAndMissingData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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