Support Board
Date/Time: Sat, 04 Jan 2025 07:28:15 +0000
Lmax authorization need to be enabled on Sierra chart
View Count: 799
| [2016-06-01 09:28:12] |
| avifutures - Posts: 59 |
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Hi, Sierra chart was enabled on my Lmax demo account but i still get the following error message: LMAX FIX Trading: Sending the Logon message. | 2016-06-01 12:17:42 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-06-01 12:17:42 Lmax representative said that Lmax should be authorized also on Sierra chart.. Finally i would like to know if there is additional charge for using the Lmax connection , beyond my regular sierra chart package 5 fee. BR, Avi |
| [2016-06-01 10:18:41] |
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Provide us your LMAX account number through an Account Support ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets There is no additional cost to use LMAX but Sierra Chart service package 3 or 5 is required. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-01 10:19:32
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