Support Board
Date/Time: Sat, 04 Jan 2025 07:09:53 +0000
Changing Service Package Levels
View Count: 736
[2016-05-31 19:58:13] |
User60105 - Posts: 3 |
I'm trying to change from Package 5 to Package 3. When I go to my Account Control Panel, the link to change service packages is ghosted out. Is there some other place to make that request? AMP said I have to do it through you.
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[2016-05-31 22:16:47] |
Sierra Chart Engineering - Posts: 104368 |
For this you need to contact your broker to do it. They control that because your account is through what is considered an affiliate/reseller.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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