Support Board
Date/Time: Sat, 04 Jan 2025 07:17:59 +0000
"Market data subscription status is not known"
View Count: 1135
[2016-05-31 13:43:45] |
User713273 - Posts: 409 |
Hi - Receiving the below messages in my trade log this AM, recently added funds for SC Data Feed, have those been applied? I have not seen this error in my log prior to today. Thanks for the help. Chart: NFLX [M] 1 Min #2 | Study: Option Trader | Full Recalculation / lost connection | 2016-05-31 06:25:18 * Chart: NFLX [M] 1 Min #2 | Study: Option Trader | Full Recalculation / lost connection | 2016-05-31 06:25:18 * Chart: NFLX [M] 1 Min #2 | Study: Option Trader | Full Recalculation / lost connection | 2016-05-31 06:25:18 * Chart: NFLX [M] 1 Min #2 | Study: Option Trader | Full Recalculation / lost connection | 2016-05-31 06:25:18 * Market data subscription status is not known while delaying historical data download for symbol: NFLX-OPT-20160603-101-C-SMART-100-USD | 2016-05-31 06:25:22 |
[2016-05-31 16:37:07] |
Sierra Chart Engineering - Posts: 104368 |
You can safely disregard this: Market data subscription status is not known while delaying historical data download for symbol: NFLX-OPT-20160603-101-C-SMART-100-USD | 2016-05-31 06:25:22 You do have sufficient funds for the Sierra Chart data feed to renew next month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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