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Date/Time: Wed, 01 Jan 2025 13:58:32 +0000



Allowed email rate exceeded

View Count: 648

[2016-05-19 18:28:32]
convergence - Posts: 20
I have a member that is getting the following error in the Alert Manager:

Alert email error: Allowed email rate exceeded

Is this an error from the email server that SC is sending to? Or is this an error from the email server SC uses to send the email?
[2016-05-19 18:34:38]
Sierra Chart Engineering - Posts: 104368
This is an error from the Sierra Chart system.

There is a limit that we have to place. There is no way around this. Otherwise, the receiving mail server could blacklist the Sierra Chart mail server and block further emails.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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