Support Board
Date/Time: Wed, 01 Jan 2025 14:30:25 +0000
New Setup, IB, No Updating
View Count: 1179
| [2016-05-18 19:00:30] |
| User154890 - Posts: 3 |
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I start IB, I start SC, logs into IB and downloads historical chart data for stock, stops, no updating. Uses New Spreadsheets | 2016-05-18 13:50:31 Usage end date: 2016-06-10 | 2016-05-18 13:50:31 Enabled for: Advanced Features. | 2016-05-18 13:50:31 Enabled for: Sierra Chart Historical Data Service. | 2016-05-18 13:50:31 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-05-18 13:50:31 Current selected Data/Trading service: Interactive Brokers | 2016-05-18 13:50:31 Chart Update Interval: 500 | 2016-05-18 13:50:31 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-05-18 13:50:31 2016-05-18 13:50:35 Local computer time | 2016-05-18 13:50:31 2016-05-18 18:50:35 Local computer time in UTC | 2016-05-18 13:50:31 2016-05-18 13:50:35 Local computer time in SC Time Zone | 2016-05-18 13:50:31 2016-05-18 18:50:36 Server time in UTC | 2016-05-18 13:50:31 Local computer UTC time and Server UTC time difference: 2 seconds. | 2016-05-18 13:50:31 Program path: C:\SierraChart\ | 2016-05-18 13:50:31 Data Files path: C:\SierraChart\Data\ | 2016-05-18 13:50:31 OS Version Number: 6.2 | 2016-05-18 13:50:31 Locale Setting: C | 2016-05-18 13:50:31 Checking for new symbol settings for ib | 2016-05-18 13:50:31 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-05-18 13:50:31 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-05-18 13:50:31 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-05-18 13:50:31 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-05-18 13:50:36 Requesting symbol settings for ib. Overwrite = on. | 2016-05-18 13:50:36 Symbol settings received. | 2016-05-18 13:50:36 Processed received symbol settings | 2016-05-18 13:50:36 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-05-18 13:50:40 HTTP connection to www.sierrachart.com:80 (4) | Connected. | 2016-05-18 13:50:40 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2016-05-18 13:50:40 Starting TWS auto-login thread. | 2016-05-18 13:50:40 TWS auto-login thread ending. | 2016-05-18 13:50:40 Socket (5) | Connected. | 2016-05-18 13:50:40 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-05-18 13:50:40 Interactive Brokers | TWS server version: 76 | 2016-05-18 13:50:40 Interactive Brokers | Connected. Waiting for account information. | 2016-05-18 13:50:40 IB Account information received. | 2016-05-18 13:50:40 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-05-18 13:50:40 Interactive Brokers | Connected to Live account. | 2016-05-18 13:50:40 Interactive Brokers | Year-Month last connected to Live account: 2016-05 | 2016-05-18 13:50:40 Interactive Brokers | Connected to data and trading server. | 2016-05-18 13:50:40 Next valid order ID: 1 | 2016-05-18 13:50:40 Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: Market data farm connection is OK:jfarm. IB Error Code: 2104. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2016-05-18 13:50:40 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-05-18 13:50:40 Next valid order ID: 1 | 2016-05-18 13:50:40 IB Account information received. | 2016-05-18 13:50:40 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-05-18 13:50:40 Interactive Brokers | Connected to Live account. | 2016-05-18 13:50:40 Interactive Brokers | Year-Month last connected to Live account: 2016-05 | 2016-05-18 13:50:40 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-05-18 13:50:41 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-05-18 13:50:41 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-05-18 13:50:41 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-05-18 13:50:41 HTTP connection to www.sierrachart.com:80 (4) | Closed. No error. | 2016-05-18 13:50:45 HTTP connection to www.sierrachart.com:80 (4) | Shutdown and closed. | 2016-05-18 13:50:45 Interactive Brokers | Requesting historical order fills for account U173*. | 2016-05-18 13:50:45 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-05-18 13:50:45 Interactive Brokers | Received Open orders end message. | 2016-05-18 13:50:45 Interactive Brokers | Using primary service for historical data for PVG-stk-smart | 2016-05-18 13:50:52 Interactive Brokers | Starting real-time market data updates for: PVG-stk-smart. ID: 1 | 2016-05-18 13:50:53 Interactive Brokers | Subscribing to Symbol: PVG, SecurityType: stk, Expiration: , Exchange: smart, Currency: USD, Multiplier: | 2016-05-18 13:50:53 Intraday data recording state for symbol PVG-stk-smart is set to download 'Pending'. | 2016-05-18 13:50:53 Delaying start of download for PVG-stk-smart | 2016-05-18 13:50:53 Message from IB: Requested market data is not subscribed.Error&BEST/STK/Top&BEST/STK/Top. IB Error Code: 354. Request ID: 1. Symbol: PVG-stk-smart. | 2016-05-18 13:50:53 HD Request # 2 | Downloading Intraday chart data for PVG-stk-smart to the file PVG-stk-smart.scid. Service: equities.us | 2016-05-18 13:51:03 HD Request # 2 | Download start Date-Time: 2016-05-16 09:53:05.000 | 2016-05-18 13:51:03 HD Request # 2 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-18 13:51:03 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-18 13:51:03 Socket (6) | Connected. | 2016-05-18 13:51:03 HD Request # 2 | Sending historical data logon request message. | 2016-05-18 13:51:03 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-05-16 09:53:05. Record interval: 2. Symbol: PVG | 2016-05-18 13:51:03 HD Request # 2 | Decompressing data. | 2016-05-18 13:51:03 HD Request # 2 | Receiving Intraday data for PVG-stk-smart starting at 2016-05-16 09:53:05 | 2016-05-18 13:51:03 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-05-16 09:53:05 | 2016-05-18 13:51:03 Socket (6) | Shutdown and closed. | 2016-05-18 13:51:04 The network socket for historical data has been closed. | 2016-05-18 13:51:04 HD Request # 2 | Received 5197 records from 2016-05-16 09:53:05 to 2016-05-18 13:36:04 (2.2 days) and wrote 5197 records for PVG-stk-smart | 2016-05-18 13:51:04 HD Request # 2 | Intraday download COMPLETE for PVG-stk-smart. Completion time: 0s. Unique request ID: 1 | 2016-05-18 13:51:04 Removed historical data download ID 1 | 2016-05-18 13:51:04 Real-time Intraday chart data file updates started for PVG-stk-smart | 2016-05-18 13:51:04 Opened cached Intraday file: C:\SierraChart\Data\PVG-stk-smart.scid | 2016-05-18 13:51:04 Intraday chart data file opened for PVG-stk-smart | 2016-05-18 13:51:04 Interactive Brokers | Using primary service for historical data for PVG-stk-smart | 2016-05-18 13:51:04 Intraday data recording state for symbol PVG-stk-smart is set to download 'Pending'. | 2016-05-18 13:51:04 Delaying start of download for PVG-stk-smart | 2016-05-18 13:51:04 |
| [2016-05-18 19:06:06] |
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This is the relevant message: Message from IB: Requested market data is not subscribed.Error&BEST/STK/Top&BEST/STK/Top. IB Error Code: 354. Request ID: 1. Symbol: PVG-stk-smart. | 2016-05-18 13:50:53
Refer to: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataNotSubscribed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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