Support Board
Date/Time: Sun, 29 Dec 2024 15:31:19 +0000
All day job loading charts
View Count: 757
| [2016-05-17 14:07:28] |
| steve i depner - Posts: 14 |
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Gents, I load 3 chartbooks. Up until last week, it took less than 3 minutes to load all three. Now it takes 15 minutes ( I'm not kidding - 15 minutes). No changes on my PC. I did receive a notice about Infinity/SC not recognizing the PC I was logging in from. ( Not the case as it's the same PC for 2 yrs). I went thru the motions, etc and followed the emails. The only other issue was I received a message that my closk was 60 seconds off from the data-feed clock. I changes my settings to use the SC clock rather than my PC, by setting the GlobalSetting==>Data/Trade Settings==>time stamp using local to false. I have changed it back to "true", but it still takes 15 minutes to load. Any ideas? uninstall/ reinstall SC ?? BTW once the charts are up, they operate fine. Thanks in advance |
| [2016-05-17 16:34:16] |
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Refer to help topic 30: Https://www.sierrachart.com/index.php?l=helpdetails30.html Definitely do not install. That will accomplish nothing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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