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Date/Time: Sun, 29 Dec 2024 15:40:43 +0000



cannot connect to data after purchase

View Count: 616

[2016-05-16 00:55:54]
User668019 - Posts: 5
hi since friday i have been trying to connect to sierra chart please help i dont want to give up
[2016-05-16 01:12:20]
Sierra Chart Engineering - Posts: 104368
We see that you added credit for 35 USD to your Additional Services Balance.

Did you want to purchase Sierra Chart service package 5 for one month?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-05-16 01:57:05]
User668019 - Posts: 5
yes for 1 month then I will extend I want futures data feed thank you
[2016-05-16 03:18:48]
Sierra Chart Engineering - Posts: 104368
Thank you. The transaction has now been done.

You can now start Sierra Chart and have access to all the supported services and features.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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