Support Board
Date/Time: Sun, 29 Dec 2024 15:40:43 +0000
cannot connect to data after purchase
View Count: 616
[2016-05-16 00:55:54] |
User668019 - Posts: 5 |
hi since friday i have been trying to connect to sierra chart please help i dont want to give up
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[2016-05-16 01:12:20] |
Sierra Chart Engineering - Posts: 104368 |
We see that you added credit for 35 USD to your Additional Services Balance. Did you want to purchase Sierra Chart service package 5 for one month? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-05-16 01:57:05] |
User668019 - Posts: 5 |
yes for 1 month then I will extend I want futures data feed thank you
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[2016-05-16 03:18:48] |
Sierra Chart Engineering - Posts: 104368 |
Thank you. The transaction has now been done. You can now start Sierra Chart and have access to all the supported services and features. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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