Support Board
Date/Time: Sun, 29 Dec 2024 16:08:12 +0000
Strange message during initial start up of Sierra Chart - What are these?
View Count: 862
| [2016-05-13 22:50:00] |
| FFTrader - Posts: 180 |
|
I am connected to a public Wifi in an educational institution. Noticed that it produces the follow messages from the log (using version 1411) in double quotes: "Checking for new symbol settings for ib | 2016-05-13 15:44:02 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-05-13 15:44:02 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-05-13 15:44:02 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-05-13 15:44:02 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-05-13 15:44:07 Symbol settings are up-to-date for ib | 2016-05-13 15:44:07 Warning: Caught an exception during the processing of a timer event. | 2016-05-13 15:44:08 * HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-05-13 15:44:12 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-05-13 15:44:12 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-05-13 15:44:12 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-05-13 15:44:12" After the above log/error message, Sierra Chart waited and then loads. What is with SSL connection closed by remote side? |
| [2016-05-13 22:53:18] |
| |
|
This has now been solved. Update with Help >> Download Current Version. You should also be receiving an update message when you start Sierra Chart. You need to click the View in Web Browser button to see it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: