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Date/Time: Sun, 29 Dec 2024 15:27:57 +0000



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[2016-05-12 15:42:10]
User199930 - Posts: 3
Hi

i subscribed package 3
tried to open many charts - ES, NQ but arenot ticking.
ES i see last value 2052,75 and no change, looks like its froozen

where is the problem ?
[2016-05-12 16:23:33]
Sierra Chart - Max - Posts: 5770
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php
Sierra Chart Support
[2016-05-12 16:44:42]
User199930 - Posts: 3
i want to trade e mini s&p 500, or nasdaq, or dow jones
if these can not be opened, for what i am paying monhtly payments ?
[2016-05-12 17:25:01]
Sierra Chart Engineering - Posts: 104368
You are paying for the Sierra Chart software and the included services which does not include real-time futures data.

For Futures data you need to refer to this section here:

https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-05-13 04:31:52]
User199930 - Posts: 3
but lets say symbol SPX500 i see real time.. how come ? or those datas are not real time ?
[2016-05-13 04:38:48]
Sierra Chart Engineering - Posts: 104368
This is not a futures symbol. It is a cash index symbol.

It is a good alternative to Futures if you do not have a trading account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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