Support Board
Date/Time: Sun, 29 Dec 2024 15:46:10 +0000
Restart of FXCM demo
View Count: 656
| [2016-05-12 04:04:45] |
| rogermacdOECdemo - Posts: 7 |
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Username: rogermacdOECdemo | Ticket ID: 1463020389272 | Status: Open | Subject: Request to restart the "Removed Authorized Trading Account"
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| [2016-05-12 04:49:15] |
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Hello, Your FXCM trading account has now been assigned to your Sierra Chart account. Refer to this page and confirm the account number is correct: https://www.sierrachart.com/usercp.php Update Sierra Chart to the current version following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Set "Global Settings >> Data/Trade Service Settings >> Service" to "FXCM Demo Trading - DTC". Connect to the server with "File >> Connect to Data Feed". Depending upon when you receive this message it may take up to two minutes for our server to receive the updated authorizations for you to be able to connect. ---- We are also temporarily activating your account but after that you will need to purchase usage time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-16 04:07:47] |
| rogermacdOECdemo - Posts: 7 |
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I'm putting a payment in the mail, so you will have it in a day or two. If possible please do an interim activativation with immediate start of the 30days until you receive the post. Thanks again.
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| [2016-05-16 08:48:32] |
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See our other response regarding the payment you made. We have activated your account for 7 days for now. Restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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