Support Board
Date/Time: Wed, 15 Jan 2025 05:17:22 +0000
FXCM Demo Trading - DTC
View Count: 2672
[2016-05-13 10:36:26] |
knowle - Posts: 25 |
Sierra is uptodate with purchase time and I have an existing FXCM demo account. Will Sierra need to assign a new FXCM demo to my Sierra account or is there a way I can assign my existing FXCM demo. Either way will do, whichever is more convenient and faster. Thanks. Date Time Of Last Edit: 2016-05-13 10:43:34
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[2016-05-13 10:42:03] |
Sierra Chart Engineering - Posts: 104368 |
We may be able to assign your existing FXCM demo account. Send us the FXCM account number through an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-06-08 16:35:30] |
collektor - Posts: 4 |
Hi, may I please have a FXCM demo (standard) account too? Thank you.
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[2017-06-08 18:25:03] |
Sierra Chart Engineering - Posts: 104368 |
Hello, A FXCM trading account has now been assigned to your Sierra Chart account. The particular account number assigned to your Sierra Chart account can be viewed on this page: https://www.sierrachart.com/UserControlPanel.php Update Sierra Chart to the current version following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Set "Global Settings >> Data/Trade Service Settings >> Service" to "FXCM Demo Trading - DTC". Connect to the server with "File >> Connect to Data Feed". Depending upon when you receive this message it may take up to two minutes for our server to receive the updated authorizations for you to be able to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-06-12 19:59:54] |
collektor - Posts: 4 |
Thanks for the quick reply. The FXCM demo is working. However the trade log is not showing trade commissions.
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[2017-06-12 20:15:41] |
Sierra Chart Engineering - Posts: 104368 |
You can enable commissions. Refer to: http://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#UseCommission Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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