Support Board
Date/Time: Sat, 28 Dec 2024 22:54:14 +0000
Zero Values in BidxAsk column Number bars at time of connect to data feed
View Count: 696
| [2016-05-06 16:06:27] |
| SK - Posts: 33 |
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This issue has been occurring every time , when connects to data feed. I use InteractiveBrokers(IB) real account for my data feed. when I connect to the data feed after closing and reopening sierra there seems to zero values on previous 2 bars on my 5 min number bars chart. pls. see attached. This issue was there since I started to use the sierra few weeks ago. Not sure if this is IB or Sierra. Pls advise. Thanks |
 2016-05-06_11-58-50.jpg / V - Attached On 2016-05-06 16:00:40 UTC - Size: 326.21 KB - 290 views |
| [2016-05-06 16:14:48] |
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Numbers Bars cannot be used with Interactive Brokers data. They are going to be completely inaccurate. You need to use the Sierra Chart exchange data feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-06 16:42:59] |
| SK - Posts: 33 |
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Do you have equity and futures options data feed as well?
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| [2016-05-06 16:50:29] |
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No. But you can still receive that data from Interactive Brokers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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