Support Board
Date/Time: Sat, 28 Dec 2024 22:58:34 +0000
missing data and disconnecting
View Count: 553
[2016-05-05 02:51:41] |
User397145 - Posts: 11 |
I forgot to pay the monthly fee earlier today, I paid a little while ago, but I am missing chart data on ES, YMM and ENQ. I changed from 5 min to 15 min charts to see if that would spur the data feed, but that did not work either. My data feed also continues to disconnect
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[2016-05-05 04:24:01] |
Sierra Chart Engineering - Posts: 104368 |
You just need to restart Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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