Support Board
Date/Time: Sat, 28 Dec 2024 23:07:00 +0000
Reconnecting to IB
View Count: 710
| [2016-05-04 18:45:53] |
| User754985 - Posts: 109 |
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Hi, SC, I am using IB and True RT 5sec bars for FX. From 17:00 to 17:15 EST, IB FX has a break in trading, but connection to IB server is uninterrupted. After this break,the data (T&S, bids and asks) resume to come into SC as they appear in IB, but not True RT 5-sec bars. A couple of months ago this was not an issue, but I have read that this does happen and is only rectified with disconnecting/reconnecting to IB. So,to make it work, I set SC to reconnect at 17:15 (in the Data and Trading service ->Advanced), but nothing happened. I then experimented with setting other times forward to verify and indeed no reconnection happened. Please verify on your end and suggest a solution. Best H. |
| [2016-05-04 19:28:29] |
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It should work. So we have to test this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-05 05:06:08] |
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This will be fixed in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-05 06:45:33] |
| User754985 - Posts: 109 |
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Thank you.
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