Support Board
Date/Time: Sat, 28 Dec 2024 22:10:40 +0000
Unable to make a trade with CQG
View Count: 669
| [2016-05-02 13:44:41] |
| User671033 - Posts: 6 |
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Hi, when a try to enter an trade: Trade Activity Log file read result: 1701 records inserted. 0 records filtered. | 2016-05-02 09:39:19 Trade Activity Log file date-time limits: Sim records date-time limit is 2016-04-17 00:00:00. Non-sim records date-time limit is 2016-01-30 00:00:00. Non-sim fill record date-time limit is 2015-05-03 00:00:00. | 2016-05-02 09:39:19 CQG order update (Rejected). Info: Symbol is incorrect or not defined. Internal Order ID: 18599. Service Order ID: (none). Symbol: F.US.Ymm16 | 2016-05-02 09:39:58 * but It worked recently, no settings changed. Last trade I made was 2016-04-26, so last week. with the same settings, CQG, same product (YM M 2016). Edit: When I switch from CQG fix to CQG WebAPI, I can properly fill order. And yes, Im on the latest SC, I have downloaded SC 1403 Date Time Of Last Edit: 2016-05-02 13:48:31
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| [2016-05-02 16:33:09] |
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The symbol must be all uppercase: F.US.YMM16 Refer to: https://www.sierrachart.com/index.php?page=doc/doc_ChartDataFiles.html#CorrectingSymbolLetterCase Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-02 17:10:36] |
| User671033 - Posts: 6 |
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Thanks for, reply, It worked. Just dont underestand why this was no problem until today. Never mind, problem solved. Thank you
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| [2016-05-02 17:12:09] |
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Most likely because in some cases the proper case was being used on some charts for the same symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-02 18:10:05] |
| User671033 - Posts: 6 |
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I see, that is truth.
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