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Date/Time: Sat, 28 Dec 2024 22:16:57 +0000



not getting my proper dom

View Count: 629

[2016-05-01 22:25:33]
User25244 - Posts: 123
dom data has changed since renewing my data package
[2016-05-01 22:32:22]
Sierra Chart Engineering - Posts: 104368
Your account currently does not have the Sierra Chart Exchange Data Feed active.

Go to this page and activate it:

https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-05-01 22:39:44]
User25244 - Posts: 123
I made the payment this am
Also it shows i hav a $35 credit
Please help at ur earliest convenience
TY
[2016-05-01 22:49:18]
Sierra Chart Engineering - Posts: 104368
What exchanges do you need?

CME Group?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-05-01 22:50:05]
User25244 - Posts: 123
yes
[2016-05-01 22:51:08]
User25244 - Posts: 123
Ive had this service as of friday and would like to continue with what I had
[2016-05-01 22:58:08]
Sierra Chart Engineering - Posts: 104368
You previously had CME Group with market depth.

This is 15.75 USD per month. But you do not have a sufficient credit to pay for this. You need to add this here:
https://www.sierrachart.com/usercp.php?page=AddAccountCredit
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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