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Date/Time: Sat, 28 Dec 2024 21:58:24 +0000



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[2016-05-01 08:56:20]
User39772 - Posts: 311
I understood that "Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts" is free for the first month,
but the fee has been added to my Exchange Fees column.

I also understood that EUREX is free for the first moth but I did not add it yet.

Is my understanding correct, will these fees for CME/EUREX be refunded.
[2016-05-01 09:27:47]
Sierra Chart Engineering - Posts: 104368
You were not billed for that exchange:
Market Data Account: Activating Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts trial till end of current billing period.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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