Support Board
Date/Time: Sat, 28 Dec 2024 08:37:05 +0000
TD Ameritrade data issues
View Count: 671
| [2016-04-28 15:32:19] |
| User39653 - Posts: 11 |
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some stock charts are not updating correctly today. KORS,TWTR,LUV,NKE, etc. Have reloaded and restarted several times. Probably a td ameritrade issue but uncertain how to contact them about this data feed.
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| [2016-04-28 17:16:41] |
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Just now we tested NKE and it is updating in real-time. Although initially it did not. If you still see a problem, reconnect data feed following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect See if that resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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