Support Board
Date/Time: Sat, 28 Dec 2024 08:33:48 +0000
Dax market depth glitch
View Count: 1035
| [2016-04-28 08:56:29] |
| User730732 - Posts: 12 |
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Hi SC, just wanted to let you know that there is a glitch in the market depth data on the DAX. Please see the attached screenshots that were taken today and last week. |
 market_depth_2016_4_20.PNG / V - Attached On 2016-04-28 08:46:25 UTC - Size: 13.99 KB - 377 views market_depth_2016_4_28.PNG / V - Attached On 2016-04-28 08:46:30 UTC - Size: 13.88 KB - 321 views |
| [2016-04-28 09:29:48] |
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We are reporting this to Barchart now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-28 10:07:03] |
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We have switched to a different EUREX data source on one of our servers. You should now notice 20 levels of depth if you are connected to that server. If not reconnect following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect We do not expect you will have any problems with market depth with this data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-28 10:07:52
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