Support Board
Date/Time: Sat, 28 Dec 2024 08:38:54 +0000
Missing Data on TF and NQ
View Count: 671
| [2016-04-27 14:52:10] |
| User529296 - Posts: 27 |
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Hello SC Support, I use Rithmic feeds. On Daily Chart of Russell 2000 mini (TF) June contact (M), for 4/25/2016, the high is 1149.1. But on Intra-day chart (5min or 15)min, the high is only 1147, and data between session open (5pm CT Sunday) and 6:10pm CT are missing. I have tried "delete and download data" a few times but to no avail. Nasdaq mini (NQ) June has missing data as well. Could you please check on it? Thank you! TWC |
| [2016-04-27 17:03:24] |
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What version of Sierra Chart are you running? Make sure you are on the current version. Here are instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate The missing data on the server has been filled in. However, still update Sierra Chart. You will need to do that to receive the ICE historical data. After the update, follow the instructions here to download any missing data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-27 17:03:52
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