Support Board
Date/Time: Sat, 28 Dec 2024 07:10:19 +0000
CQG Demo issue
View Count: 860
| [2016-04-21 16:43:36] |
| User779544 - Posts: 1 |
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CQG demo will not update account balance. Software version: 1395 | 2016-04-21 15:25:46 Uses New Spreadsheets | 2016-04-21 15:25:46 Usage end date: 2016-05-06 | 2016-04-21 15:25:46 Enabled for: Advanced Features. | 2016-04-21 15:25:46 Enabled for: Advanced Features 2. | 2016-04-21 15:25:46 Enabled for: Sierra Chart Historical Data Service. | 2016-04-21 15:25:46 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-04-21 15:25:46 Current selected Data/Trading service: CQG WebAPI | 2016-04-21 15:25:46 Chart Update Interval: 500 | 2016-04-21 15:25:46 Time Zone: +00:00:00 (UTC+00) | 2016-04-21 15:25:46 2016-04-21 11:25:50 Local computer time | 2016-04-21 15:25:46 2016-04-21 15:25:50 Local computer time in UTC | 2016-04-21 15:25:46 2016-04-21 15:25:50 Local computer time in SC Time Zone | 2016-04-21 15:25:46 2016-04-21 15:27:02 Server time in UTC | 2016-04-21 15:25:46 Local computer UTC time and Server UTC time difference: 73 seconds. | 2016-04-21 15:25:46 Notice: Your computer's clock is off by 73 seconds. For help with this, press the 'Send for Analysis' button. | 2016-04-21 15:25:46 Program path: C:\SierraChart\ | 2016-04-21 15:25:46 Data Files path: C:\SierraChart\Data\ | 2016-04-21 15:25:46 OS Version Number: 6.2 | 2016-04-21 15:25:46 Locale Setting: C | 2016-04-21 15:25:46 Date Time Of Last Edit: 2016-04-21 17:31:46
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| [2016-04-22 05:03:59] |
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We need some time to look into this. However, we know that the Account Balance data does work properly when using the CQG FIX connection which will be used for live trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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