Login Page - Create Account

Support Board


Date/Time: Fri, 27 Dec 2024 16:24:55 +0000



multiple installations of Sierra and connections

View Count: 697

[2016-04-15 15:47:43]
Leo33 - Posts: 73
I've been using 2[3] installations of Sierra for a while.
A# One connected to the RealTime Sierra feed
B# One connected to an IB [Interactive Brokers] feed

I added a Globex exchange to the Sierra feed this week.
So I think I had to connect my old Sierra feed installation [A#] to the IB feed om my live IB account to allow the Globex exchange to work?
But now my old IB installation [B#] can't connect to its IB feed as that connection is being used.

What's the best way to go about getting my old setup back with the Globex working?
[2016-04-15 17:06:08]
Sierra Chart Engineering - Posts: 104368
We are going to be developing a solution to this in the next few days.

Check back then. We will have more details about this at that time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-17 03:42:14]
Sierra Chart Engineering - Posts: 104368
We may have misunderstood this. But there are a couple of possible solutions.

You can activate a second real-time connection, for an additional cost, to receive the CME data in another instance of Sierra Chart.

This can be activated here:
https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures

Another solution is to use the DTC Server feature to share the trading functionality and market data from one instance in other instances of Sierra Chart:
https://www.sierrachart.com/index.php?page=doc/doc_DTCServer.php#UsingDTCServerForDataAndTradingInAnotherSCInstance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-04-17 03:44:09

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account