Support Board
Date/Time: Fri, 27 Dec 2024 01:07:56 +0000
Dollar Index Data
View Count: 937
| [2016-04-08 07:58:03] |
| User78442 - Posts: 260 |
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Hi, my data for Dollar Index (ICE) stopped working @ 14:21 (BST) yesterday - I'm using CQG Symbol F.US.DXEM 16 Any thoughts? |
| [2016-04-08 08:23:01] |
| User78442 - Posts: 260 |
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BTW I also have SC Realtime Exchange Data
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| [2016-04-08 08:54:08] |
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That symbol is an ICE market and the data will come from CQG because you do not have the ICE US exchange activated on your Sierra Chart account. Most likely the problem is what is documented here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Otherwise, refer to help topic 3.4: Https://www.sierrachart.com/index.php?l=helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-08 08:54:21
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