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Date/Time: Fri, 27 Dec 2024 00:32:09 +0000



SC "connecting"... "waiting to connect".

View Count: 1097

[2016-04-07 14:09:36]
User529296 - Posts: 27
Hello SC Support,
Starting from last night, my SC software stopped getting connection. On the connection status, it keeps showing "connecting" and "waiting to reconnect". I didn't change anything on the software. My data feeds is Rithmic. I get live feeds on Rithmic trading platform.

Here is the log:

----------------------------------------------------------------------
Software version: 1392 | 2016-04-07 07:02:52
Uses New Spreadsheets | 2016-04-07 07:02:52
Enabled for: Advanced Features. | 2016-04-07 07:02:52
Enabled for: Sierra Chart Historical Data Service. | 2016-04-07 07:02:52
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-04-07 07:02:52
Current selected Data/Trading service: Rithmic Trading | 2016-04-07 07:02:52
Chart Update Interval: 500 | 2016-04-07 07:02:52
Data/Trade Service Settings automatically set. | 2016-04-07 07:02:52
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-04-07 07:02:52
2016-04-07 07:02:57 Local computer time | 2016-04-07 07:02:52
2016-04-07 14:02:57 Local computer time in UTC | 2016-04-07 07:02:52
2016-04-07 07:02:57 Local computer time in SC Time Zone | 2016-04-07 07:02:52
2016-04-07 14:03:04 Server time in UTC | 2016-04-07 07:02:52
Local computer UTC time and Server UTC time difference: 7 seconds. | 2016-04-07 07:02:52
Program path: C:\SierraChart\ | 2016-04-07 07:02:52
Data Files path: C:\SierraChart\Data\ | 2016-04-07 07:02:52
OS Version Number: 6.1 | 2016-04-07 07:02:52
Locale Setting: C | 2016-04-07 07:02:52

Checking for new symbol settings for rim | 2016-04-07 07:02:52
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-04-07 07:02:52
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-04-07 07:02:52
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-04-07 07:02:52
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-04-07 07:02:58
Symbol settings are up-to-date for rim | 2016-04-07 07:02:59
Files to Open on Start up | File does not exist: C:\SierraChart\Data\Front Month Daily 5min and Continuous.cht | 2016-04-07 07:03:01
Intraday data recording state for symbol TF FMM0016!-NYBOT is set to download 'Pending'. | 2016-04-07 07:03:03
HD Request # 2 | Downloading Intraday chart data for TF FMM0016!-NYBOT to the file TF FMM0016!-NYBOT.scid. Service: rim | 2016-04-07 07:03:03
HD Request # 2 | Download start Date-Time: 2016-04-06 18:00:11.000 | 2016-04-07 07:03:03

HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2016-04-07 07:03:03
Rithmic Trading | Port for executable: 49178 | 2016-04-07 07:03:03
Listening socket (740), port 49178 | Closed. | 2016-04-07 07:03:03
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:03
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164. | 2016-04-07 07:03:03
HD Request # 3 | Downloading Historical Daily chart data for TF FMM0016!-NYBOT. Starting date: 2016-04-06. Service: rim | 2016-04-07 07:03:03
HD Request # 3 | Requesting historical Daily data for RJM16 starting at 2016-04-05 | 2016-04-07 07:03:03
Intraday data recording state for symbol NQM6-CME is set to download 'Pending'. | 2016-04-07 07:03:03
Socket (4) | Connected. | 2016-04-07 07:03:03
HD Request # 2 | Sending historical data logon request message. | 2016-04-07 07:03:03
HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-04-07 07:03:03
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-04-06 18:00:11. Record interval: 60. Symbol: TF FMM0016!-NYBOT | 2016-04-07 07:03:03
HTTP connection to ds01.ddfplus.com:80 (5) | Connected. | 2016-04-07 07:03:03
HD Request # 2 | Historical data for TF FMM0016!-NYBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-04-07 07:03:03
Socket (4) | Shutdown and closed. | 2016-04-07 07:03:03
The network socket for historical data has been closed. | 2016-04-07 07:03:03
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF FMM0016!-NYBOT | 2016-04-07 07:03:03
HD Request # 2 | Intraday download COMPLETE for TF FMM0016!-NYBOT. Completion time: 1s. Unique request ID: 1 | 2016-04-07 07:03:03
Removed historical data download ID 1 | 2016-04-07 07:03:03

HD Request # 4 | Downloading Intraday chart data for NQM6-CME to the file NQM6-CME.scid. Service: rim | 2016-04-07 07:03:03
HD Request # 4 | Download start Date-Time: 2016-04-06 17:58:16.000 | 2016-04-07 07:03:03
HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2016-04-07 07:03:03
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-04-07 07:03:03
HD Request # 3 | Receiving historical Daily data for TF FMM0016!-NYBOT starting at 2016-04-06 | 2016-04-07 07:03:03
HD Request # 3 | Writing historical Daily data to the file TF FMM0016!-NYBOT.dly | 2016-04-07 07:03:03
HD Request # 3 | Received 3 records from 2016-04-06 00:00:00 to 2016-04-07 00:00:00 (2.0 days) and wrote 2 records for TF FMM0016!-NYBOT | 2016-04-07 07:03:03
HD Request # 3 | Daily download COMPLETE for TF FMM0016!-NYBOT. Completion time: 0s. Unique request ID: 2 | 2016-04-07 07:03:03
Removed historical data download ID 2 | 2016-04-07 07:03:03

HD Request # 5 | Downloading Historical Daily chart data for NQM6-CME. Starting date: 2016-04-06. Service: rim | 2016-04-07 07:03:03
HD Request # 5 | Requesting historical Daily data for NQM16 starting at 2016-04-05 | 2016-04-07 07:03:03
Socket (6) | Connected. | 2016-04-07 07:03:03
HD Request # 4 | Sending historical data logon request message. | 2016-04-07 07:03:03
TF FMM0016!-NYBOT Daily #3 | Reloading chart. | 2016-04-07 07:03:03
HD Request # 5 | Receiving historical Daily data for NQM6-CME starting at 2016-04-06 | 2016-04-07 07:03:03
HD Request # 5 | Writing historical Daily data to the file NQM6-CME.dly | 2016-04-07 07:03:03
HD Request # 5 | Received 3 records from 2016-04-06 00:00:00 to 2016-04-07 00:00:00 (2.0 days) and wrote 2 records for NQM6-CME | 2016-04-07 07:03:03
HD Request # 5 | Daily download COMPLETE for NQM6-CME. Completion time: 0s. Unique request ID: 4 | 2016-04-07 07:03:03
Removed historical data download ID 4 | 2016-04-07 07:03:03

NQM6-CME Daily #6 | Reloading chart. | 2016-04-07 07:03:04
TF FMM0016!-NYBOT Monthly #7 | Reloading chart. | 2016-04-07 07:03:04
NQM6-CME Monthly #8 | Reloading chart. | 2016-04-07 07:03:04
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-04-06 17:58:16. Record interval: 60. Symbol: NQM6-CME | 2016-04-07 07:03:04
Socket (6) | Shutdown and closed. | 2016-04-07 07:03:04
HD Request # 4 | Historical data for NQM6-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-04-07 07:03:04
The network socket for historical data has been closed. | 2016-04-07 07:03:04
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQM6-CME | 2016-04-07 07:03:04
HD Request # 4 | Intraday download COMPLETE for NQM6-CME. Completion time: 0s. Unique request ID: 3 | 2016-04-07 07:03:04
Removed historical data download ID 3 | 2016-04-07 07:03:04

HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-04-07 07:03:04
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-04-07 07:03:04
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-04-07 07:03:04
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-04-07 07:03:04
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2016-04-07 07:03:05
Socket (7) | Connected. | 2016-04-07 07:03:05
Rithmic Trading | Connected to server. | 2016-04-07 07:03:05
Rithmic Trading | Sending Encoding Request to server | 2016-04-07 07:03:05
Rithmic Trading | Setting DTC Encoding to Binary | 2016-04-07 07:03:05
Rithmic Trading | Sending logon request message. | 2016-04-07 07:03:05
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-04-07 07:03:05
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-04-07 07:03:05
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-04-07 07:03:05
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-04-07 07:03:07
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2016-04-07 07:03:07
Rithmic Trading | Received logon response. | 2016-04-07 07:03:07
Rithmic Trading | Server Name: DTC Bridge. | 2016-04-07 07:03:07
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-04-07 07:03:07
Rithmic Trading | Logon error received from server | 2016-04-07 07:03:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:07
Socket (7) | Shutdown and closed. | 2016-04-07 07:03:07
Rithmic Trading | Disconnected. | 2016-04-07 07:03:07
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:07

Rithmic Trading | Port for executable: 49193 | 2016-04-07 07:03:09
Listening socket (704), port 49193 | Closed. | 2016-04-07 07:03:09
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:09
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49193 | 2016-04-07 07:03:11
Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:12
Socket (8) | Shutdown and closed. | 2016-04-07 07:03:12
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:12
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:12
Rithmic Trading | Disconnected. | 2016-04-07 07:03:12
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:12

Rithmic Trading | Port for executable: 49195 | 2016-04-07 07:03:14
Listening socket (708), port 49195 | Closed. | 2016-04-07 07:03:14
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:14
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49195 | 2016-04-07 07:03:16
Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:17
Socket (9) | Shutdown and closed. | 2016-04-07 07:03:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:17
Rithmic Trading | Disconnected. | 2016-04-07 07:03:17
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:17

Rithmic Trading | Port for executable: 49200 | 2016-04-07 07:03:19
Listening socket (736), port 49200 | Closed. | 2016-04-07 07:03:19
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:19
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49200 | 2016-04-07 07:03:21
Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:22
Socket (10) | Shutdown and closed. | 2016-04-07 07:03:22
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:22
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:22
Rithmic Trading | Disconnected. | 2016-04-07 07:03:22
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:22

Rithmic Trading | Port for executable: 49206 | 2016-04-07 07:03:24
Listening socket (600), port 49206 | Closed. | 2016-04-07 07:03:24
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:24
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49206 | 2016-04-07 07:03:26
Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:27
Socket (11) | Shutdown and closed. | 2016-04-07 07:03:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:27
Rithmic Trading | Disconnected. | 2016-04-07 07:03:27
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:27

Rithmic Trading | Port for executable: 49208 | 2016-04-07 07:03:29
Listening socket (736), port 49208 | Closed. | 2016-04-07 07:03:29
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:29
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49208 | 2016-04-07 07:03:31
Socket (12) | Connected. | 2016-04-07 07:03:31
Rithmic Trading | Connected to server. | 2016-04-07 07:03:31
Rithmic Trading | Sending Encoding Request to server | 2016-04-07 07:03:31
Rithmic Trading | Setting DTC Encoding to Binary | 2016-04-07 07:03:31
Rithmic Trading | Sending logon request message. | 2016-04-07 07:03:31
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-04-07 07:03:31
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-04-07 07:03:31
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-04-07 07:03:31
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-04-07 07:03:33
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2016-04-07 07:03:33
Rithmic Trading | Received logon response. | 2016-04-07 07:03:33
Rithmic Trading | Server Name: DTC Bridge. | 2016-04-07 07:03:33
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-04-07 07:03:33
Rithmic Trading | Logon error received from server | 2016-04-07 07:03:33
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:33
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:33
Socket (12) | Shutdown and closed. | 2016-04-07 07:03:33
Rithmic Trading | Disconnected. | 2016-04-07 07:03:33
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:33

Rithmic Trading | Port for executable: 49219 | 2016-04-07 07:03:35
Listening socket (752), port 49219 | Closed. | 2016-04-07 07:03:35
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:35
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49219 | 2016-04-07 07:03:37
Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:38
Socket (13) | Shutdown and closed. | 2016-04-07 07:03:38
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:38
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:38
Rithmic Trading | Disconnected. | 2016-04-07 07:03:38
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:38

Rithmic Trading | Port for executable: 49227 | 2016-04-07 07:03:40
Listening socket (736), port 49227 | Closed. | 2016-04-07 07:03:40
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:40
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49227 | 2016-04-07 07:03:42
Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:43
Socket (14) | Shutdown and closed. | 2016-04-07 07:03:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:43
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:43
Rithmic Trading | Disconnected. | 2016-04-07 07:03:43
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:43

Rithmic Trading | Port for executable: 49239 | 2016-04-07 07:03:45
Listening socket (600), port 49239 | Closed. | 2016-04-07 07:03:45
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:45
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49239 | 2016-04-07 07:03:47
Socket (15) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:48
Socket (15) | Shutdown and closed. | 2016-04-07 07:03:48
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:48
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:48
Rithmic Trading | Disconnected. | 2016-04-07 07:03:48
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:48

Rithmic Trading | Port for executable: 49241 | 2016-04-07 07:03:50
Listening socket (712), port 49241 | Closed. | 2016-04-07 07:03:50
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:50
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49241 | 2016-04-07 07:03:52
Socket (16) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:03:53
Socket (16) | Shutdown and closed. | 2016-04-07 07:03:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:53
Rithmic Trading | Disconnected. | 2016-04-07 07:03:53
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:53

Rithmic Trading | Port for executable: 49244 | 2016-04-07 07:03:55
Listening socket (752), port 49244 | Closed. | 2016-04-07 07:03:55
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:03:55
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49244 | 2016-04-07 07:03:57
Socket (17) | Connected. | 2016-04-07 07:03:57
Rithmic Trading | Connected to server. | 2016-04-07 07:03:57
Rithmic Trading | Sending Encoding Request to server | 2016-04-07 07:03:57
Rithmic Trading | Setting DTC Encoding to Binary | 2016-04-07 07:03:57
Rithmic Trading | Sending logon request message. | 2016-04-07 07:03:57
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-04-07 07:03:57
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-04-07 07:03:57
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-04-07 07:03:57
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-04-07 07:03:59
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2016-04-07 07:03:59
Rithmic Trading | Received logon response. | 2016-04-07 07:03:59
Rithmic Trading | Server Name: DTC Bridge. | 2016-04-07 07:03:59
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-04-07 07:03:59
Rithmic Trading | Logon error received from server | 2016-04-07 07:03:59
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:03:59
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:03:59
Socket (17) | Shutdown and closed. | 2016-04-07 07:03:59
Rithmic Trading | Disconnected. | 2016-04-07 07:03:59
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:03:59

Rithmic Trading | Port for executable: 49255 | 2016-04-07 07:04:01
Listening socket (588), port 49255 | Closed. | 2016-04-07 07:04:01
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:01
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49255 | 2016-04-07 07:04:03
Socket (18) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:04:04
Socket (18) | Shutdown and closed. | 2016-04-07 07:04:04
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:04
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:04
Rithmic Trading | Disconnected. | 2016-04-07 07:04:04
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:04

Rithmic Trading | Port for executable: 49261 | 2016-04-07 07:04:06
Listening socket (752), port 49261 | Closed. | 2016-04-07 07:04:06
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:06
HTTP connection to ds01.ddfplus.com:80 (5) | Closed. No error. | 2016-04-07 07:04:08
HTTP connection to ds01.ddfplus.com:80 (5) | Shutdown and closed. | 2016-04-07 07:04:08
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49261 | 2016-04-07 07:04:08
Socket (19) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:04:09
Socket (19) | Shutdown and closed. | 2016-04-07 07:04:09
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:09
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:09
Rithmic Trading | Disconnected. | 2016-04-07 07:04:09
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:09

Rithmic Trading | Port for executable: 49266 | 2016-04-07 07:04:11
Listening socket (376), port 49266 | Closed. | 2016-04-07 07:04:11
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:11
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49266 | 2016-04-07 07:04:13
Socket (20) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:04:14
Socket (20) | Shutdown and closed. | 2016-04-07 07:04:14
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:14
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:14
Rithmic Trading | Disconnected. | 2016-04-07 07:04:14
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:14

Rithmic Trading | Port for executable: 49271 | 2016-04-07 07:04:16
Listening socket (752), port 49271 | Closed. | 2016-04-07 07:04:16
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:16
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49271 | 2016-04-07 07:04:18
Socket (21) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:04:19
Socket (21) | Shutdown and closed. | 2016-04-07 07:04:19
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:19
Rithmic Trading | Disconnected. | 2016-04-07 07:04:19
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:19

Rithmic Trading | Port for executable: 49279 | 2016-04-07 07:04:22
Listening socket (576), port 49279 | Closed. | 2016-04-07 07:04:22
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:22
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49279 | 2016-04-07 07:04:24
Socket (22) | Connected. | 2016-04-07 07:04:24
Rithmic Trading | Connected to server. | 2016-04-07 07:04:24
Rithmic Trading | Sending Encoding Request to server | 2016-04-07 07:04:24
Rithmic Trading | Setting DTC Encoding to Binary | 2016-04-07 07:04:24
Rithmic Trading | Sending logon request message. | 2016-04-07 07:04:24
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-04-07 07:04:24
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-04-07 07:04:24
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-04-07 07:04:24
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-04-07 07:04:26
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2016-04-07 07:04:26
Rithmic Trading | Received logon response. | 2016-04-07 07:04:26
Rithmic Trading | Server Name: DTC Bridge. | 2016-04-07 07:04:26
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-04-07 07:04:26
Rithmic Trading | Logon error received from server | 2016-04-07 07:04:26
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:26
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:26
Socket (22) | Shutdown and closed. | 2016-04-07 07:04:26
Rithmic Trading | Disconnected. | 2016-04-07 07:04:26
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:26

Rithmic Trading | Port for executable: 49290 | 2016-04-07 07:04:28
Listening socket (376), port 49290 | Closed. | 2016-04-07 07:04:28
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:28
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49290 | 2016-04-07 07:04:30
Socket (23) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:04:31
Socket (23) | Shutdown and closed. | 2016-04-07 07:04:31
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:31
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:31
Rithmic Trading | Disconnected. | 2016-04-07 07:04:31
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:31

Rithmic Trading | Port for executable: 49292 | 2016-04-07 07:04:33
Listening socket (576), port 49292 | Closed. | 2016-04-07 07:04:33
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:33
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49292 | 2016-04-07 07:04:35
Socket (24) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:04:36
Socket (24) | Shutdown and closed. | 2016-04-07 07:04:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:36
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:36
Rithmic Trading | Disconnected. | 2016-04-07 07:04:36
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:36

Rithmic Trading | Port for executable: 49294 | 2016-04-07 07:04:38
Listening socket (704), port 49294 | Closed. | 2016-04-07 07:04:38
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-04-07 07:04:38
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49294 | 2016-04-07 07:04:40
Socket (25) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-04-07 07:04:41
Socket (25) | Shutdown and closed. | 2016-04-07 07:04:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-07 07:04:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-07 07:04:41
Rithmic Trading | Disconnected. | 2016-04-07 07:04:41
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-07 07:04:41

------------------------------------------------------------------------------

Please let me know how to fix this. Thank you!

TWC
[2016-04-07 17:04:45]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2016-04-07 07:04:26

Refer to:

Rithmic Trading Platform Service: Permission Denied Resolution Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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