Support Board
Date/Time: Fri, 27 Dec 2024 00:34:27 +0000
F.US.PILJ16 data problem
View Count: 697
| [2016-04-05 07:24:52] |
| User68127 - Posts: 23 |
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Hello, historical data doesn't work F.US.PILJ16 - CQG Fix Trading Thanks |
| [2016-04-05 16:28:24] |
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This was related to the outage we had with the data feed for EUREX and Euronext. We are patching the missing data now. We will let you know when that is done. We apologize for the delay with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-05 16:33:44] |
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The missing historical data is now patched. Follow the instructions here to re-download it: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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