Support Board
Date/Time: Fri, 27 Dec 2024 00:44:00 +0000
No Eurex SC data this morning at open
View Count: 681
| [2016-04-05 06:11:51] |
| Spinoza - Posts: 62 |
|
Not receiving DAX data
|
| [2016-04-05 06:19:46] |
| |
|
We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-05 06:22:19] |
| |
|
The problem is with the Barchart source data feed that we use. They have been notified and told it is urgent.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-05 06:43:13] |
| |
|
We do have backup data feeds available and we are seeing how to patch that in. But that is probably going to take at least one to two hours. Barchart operations has been notified and told it is urgent. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: