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Date/Time: Fri, 27 Dec 2024 00:23:15 +0000



Long-TermUser Discount

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[2016-04-04 17:02:08]
User46673 - Posts: 2
Hello,

I would like to ask wheteher am I quallified for the Long-Term User Discount. My licence is going to end 08 Apr 2016 and that day it would be my 1 year usage of SC. But I would like to buy another 1 year license for SC in advance to let it run continouously, but im not sure whether i am quallified for that discount then. ( I didn't find it anywhere)

Should i wait till my license expire or is there a way to use Long-Term User Discount right now, 4 days before i finish my 1st year?

Thank you for response.
Date Time Of Last Edit: 2016-04-04 17:02:22
[2016-04-04 18:01:33]
Sierra Chart Engineering - Posts: 104368
You will now see the long-term user discount on your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-04 19:50:28]
User46673 - Posts: 2
well, yes I saw it and everything went well, but unfortunately when i proceeded to pay and tried to make a payment I did not realised that i have a limit on my credit card, that stopped the whole transaction. Then i wanted to pay it again, (I have already changed the limit on my credit card) and the discount dissapered. I would be grateful if you could give it to me again.

I am really sorry for wasting your time.

Thank you.
[2016-04-04 21:15:13]
Sierra Chart Engineering - Posts: 104368
You are not wasting our time. We need to check on what the problem is. We are checking on this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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