Support Board
Date/Time: Fri, 27 Dec 2024 00:35:50 +0000
NQ chart not downloading today's data
View Count: 701
| [2016-04-04 17:00:47] |
| User746926 - Posts: 1 |
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My NQ chart for today is not filling in today's earlier data, but it has the data from Friday shown on it. All my other charts for other markets are working fine. What can I do to resolve this? Thanks
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| [2016-04-04 17:48:04] |
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We apologize for this issue. Update Sierra Chart to the current version by following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate After that is done, re-download the data following these instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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