Support Board
Date/Time: Fri, 27 Dec 2024 01:10:47 +0000
sub-instance - unable to change order
View Count: 839
| [2016-04-04 11:10:48] |
| dominikos - Posts: 106 |
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I'm unable to change order in sub-instance. This is the error I get: Order modification failed | Interactive Brokers order update (Order cancel/replace reject). Exchange ID: 657. Info: Order modification failed | Tick Size is not known. Unable to modify order. Internal Order ID: 9127. Service Order ID: 9134. Symbol: ZB-201606-ECBOT | 2016-04-04 06:05:48 * I tried changing global symbol settings from DTC - Sub Instance to IB and updating but with no impact. |
| [2016-04-04 22:12:35] |
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We have this problem now solved. This will be out in the next release. For the record, this occurs when the order was not originally entered from Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-04 22:12:50
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