Support Board
Date/Time: Fri, 27 Dec 2024 01:13:17 +0000
SC Realtime Exchange Data
View Count: 996
| [2016-04-04 06:38:48] |
| User78442 - Posts: 260 |
|
Hi, I just loaded a CQG Fix connection and my SC data is not loading. I was previously using a Web API and it was working OK. I've checked settings but no go. It looks like the Symbol settings are wrong? Please advise See log; Software version: 1382 | 2016-04-04 07:19:15 Uses New Spreadsheets | 2016-04-04 07:19:15 Usage end date: 2016-07-15 | 2016-04-04 07:19:15 Enabled for: Advanced Features. | 2016-04-04 07:19:15 Enabled for: Advanced Features 2. | 2016-04-04 07:19:15 Enabled for: Sierra Chart Historical Data Service. | 2016-04-04 07:19:15 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-04-04 07:19:15 Enabled for: INDEXES_DATA_BARCHART | 2016-04-04 07:19:15 Enabled for: CME (Trading Account Required) | 2016-04-04 07:19:15 Enabled for: CBOT (Trading Account Required) | 2016-04-04 07:19:15 Enabled for: COMEX (Trading Account Required) | 2016-04-04 07:19:15 Enabled for: NYMEX (Trading Account Required) | 2016-04-04 07:19:15 Received 1 data feed usernames. | 2016-04-04 07:19:15 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-04-04 07:19:15 Current selected Data/Trading service: CQG FIX Trading | 2016-04-04 07:19:15 Chart Update Interval: 500 | 2016-04-04 07:19:15 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2016-04-04 07:19:15 2016-04-04 08:19:17 Local computer time | 2016-04-04 07:19:15 2016-04-04 06:19:17 Local computer time in UTC | 2016-04-04 07:19:15 2016-04-04 07:19:17 Local computer time in SC Time Zone | 2016-04-04 07:19:15 2016-04-04 06:19:22 Server time in UTC | 2016-04-04 07:19:15 Local computer UTC time and Server UTC time difference: 5 seconds. | 2016-04-04 07:19:15 Program path: C:\SierraChart\ | 2016-04-04 07:19:15 Data Files path: C:\SierraChart\Data\ | 2016-04-04 07:19:15 OS Version Number: 6.2 | 2016-04-04 07:19:15 Locale Information: C | 2016-04-04 07:19:15 Checking for new symbol settings for cqg | 2016-04-04 07:19:15 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address www.sierrachart.com to IP 5.9.8.236. | 2016-04-04 07:19:15 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-04-04 07:19:15 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-04-04 07:19:15 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-04-04 07:19:15 Symbol settings are up-to-date for cqg | 2016-04-04 07:19:15 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-04-04 07:19:22 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-04-04 07:19:23 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-04-04 07:19:23 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-04-04 07:19:23 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-04-04 07:19:23 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-04-04 07:19:23 socket (4) | Connected. | 2016-04-04 07:19:23 CQG FIX: Sending the Logon message. | 2016-04-04 07:19:23 CQG FIX Trading | Connected to trading server. | 2016-04-04 07:19:23 CQG FIX Trading | Connecting to market data server api.cqg.com | 2016-04-04 07:19:23 CQG WebAPI | Connecting to websocket server. | 2016-04-04 07:19:23 CQG WebAPI websocket (0) | Resolved address api.geo.cqg.com to IP 216.219.76.101. | 2016-04-04 07:19:23 CQG FIX - FCM name: AMP | 2016-04-04 07:19:23 CQG WebAPI websocket (5) | Connected. | 2016-04-04 07:19:23 CQG WebAPI websocket (5) | Starting SSL 3/2 connection. | 2016-04-04 07:19:23 CQG WebAPI websocket (5) | SSL connection established. | 2016-04-04 07:19:23 CQG WebAPI | Opening websocket. | 2016-04-04 07:19:23 CQG WebAPI | Sending websocket handshake. | 2016-04-04 07:19:23 CQG WebAPI | Received websocket handshake acknowledgment. | 2016-04-04 07:19:24 CQG WebAPI | Web socket state is now open. | 2016-04-04 07:19:24 CQG FIX Trading | Websocket connected. | 2016-04-04 07:19:24 CQG FIX Trading | Sending market data logon message. | 2016-04-04 07:19:24 CQG FIX Trading | Logon successful. Session Token = 4puTy5ODnOhbv+tS8sMp7t6aoAMfnwN13HB4fLJ8kUk | 2016-04-04 07:19:24 CQG FIX Trading | Connected to data and trading server. | 2016-04-04 07:19:24 F.US.EPM16 [CBV] #24 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] #24 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 60 Min #31 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 60 Min #31 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 1 Day #32 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 1 Day #32 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 240 Min #33 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 240 Min #33 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16/F.US.EPM16 [CBV] Daily #34 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16/F.US.EPM16 [CBV] Daily #34 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] Weekly #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] Weekly #3 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] Monthly #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] Monthly #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 5 Min #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 5 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 555 Trades #11 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40 F.US.EPM16 [CBV] 555 Trades #11 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 Mapping F.US.EPM16 to ESM16. Service code: cme | 2016-04-04 07:19:43 SC Data - All Services | Starting real-time market data updates for: ESM16. ID: 1 | 2016-04-04 07:19:43 SC Data - All Services | Using username 0 | 2016-04-04 07:19:43 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 443 | 2016-04-04 07:19:43 Intraday data recording state for symbol F.US.EPM16 is set to download 'Pending'. | 2016-04-04 07:19:43 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-04-04 07:19:43 Delaying start of download for F.US.EPM16 | 2016-04-04 07:19:43 Socket (6) | Connected. | 2016-04-04 07:19:43 SC Data - All Services | Connected to server. | 2016-04-04 07:19:43 SC Data - All Services | Sending Encoding Request to server | 2016-04-04 07:19:43 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-04-04 07:19:43 SC Data - All Services | Sending logon request message. | 2016-04-04 07:19:43 HD Request # 2 | Downloading Historical Daily chart data for F.US.EPM16. Starting date: 2016-04-01. Service: cqg | 2016-04-04 07:19:43 HD Request # 2 | Using user Barchart Historical data account. | 2016-04-04 07:19:43 HD Request # 2 | Requesting historical Daily data for ESM16 starting at 2016-03-31 | 2016-04-04 07:19:43 Using Bid/Ask average for last trade price for EURUSD | 2016-04-04 07:19:43 SC DTC Data | Starting real-time market data updates for: EURUSD. ID: 2 | 2016-04-04 07:19:43 SC DTC Data | Connecting to the server ds3.sierracharts.com. Port 10048 | 2016-04-04 07:19:43 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2016-04-04 07:19:43 Mapping F.US.EU6M16 to 6EM16. Service code: cme | 2016-04-04 07:19:43 SC Data - All Services | Starting real-time market data updates for: 6EM16. ID: 3 | 2016-04-04 07:19:43 Intraday data recording state for symbol F.US.EU6M16 is set to download 'Pending'. | 2016-04-04 07:19:43 Mapping F.US.USAM16 to ZBM16. Service code: cbot | 2016-04-04 07:19:43 SC Data - All Services | Starting real-time market data updates for: ZBM16. ID: 4 | 2016-04-04 07:19:43 Intraday data recording state for symbol F.US.USAM16 is set to download 'Pending'. | 2016-04-04 07:19:43 Mapping F.US.CLEK16 to CLK16. Service code: nymex | 2016-04-04 07:19:43 SC Data - All Services | Starting real-time market data updates for: CLK16. ID: 5 | 2016-04-04 07:19:43 Intraday data recording state for symbol F.US.CLEK16 is set to download 'Pending'. | 2016-04-04 07:19:43 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-04-04 07:19:43 SC Data - All Services | Received logon response. | 2016-04-04 07:19:43 SC Data - All Services | Server Name: SC Real-Time Server. | 2016-04-04 07:19:43 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-04-04 07:19:43 SC Data - All Services | Successfully connected. | 2016-04-04 07:19:43 SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEK16 -> CLK16 | 2016-04-04 07:19:43 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPM16 -> ESM16 | 2016-04-04 07:19:43 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EU6M16 -> 6EM16 | 2016-04-04 07:19:43 SC Data - All Services | Restarting real-time data updates for symbol: F.US.USAM16 -> ZBM16 | 2016-04-04 07:19:43 CQG FIX Trading | Starting real-time market data updates for: F.US.DXEM16. ID: 6 | 2016-04-04 07:19:43 CQG FIX Trading | Sending symbol resolution request for F.US.DXEM16. ID: 356723 | 2016-04-04 07:19:43 Intraday data recording state for symbol F.US.DXEM16 is set to download 'Pending'. | 2016-04-04 07:19:43 Delaying start of download for F.US.EPM16 | 2016-04-04 07:19:43 CQG FIX Trading | Received symbol resolution report for symbol F.US.DXEM16. Request ID: 356723. Contract ID: 1. | 2016-04-04 07:19:44 CQG FIX Trading | Requesting market data for F.US.DXEM16 | 2016-04-04 07:19:44 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164. | 2016-04-04 07:19:44 HTTP connection to ds01.ddfplus.com:80 (7) | Connected. | 2016-04-04 07:19:44 Socket (8) | Connected. | 2016-04-04 07:19:44 SC DTC Data | Connected to server. | 2016-04-04 07:19:44 SC DTC Data | Sending Encoding Request to server | 2016-04-04 07:19:44 SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-04-04 07:19:44 SC DTC Data | Sending logon request message. | 2016-04-04 07:19:44 HD Request # 2 | Receiving historical Daily data for F.US.EPM16 starting at 2016-04-01 | 2016-04-04 07:19:44 HD Request # 2 | Writing historical Daily data to the file F.US.EPM16.dly | 2016-04-04 07:19:44 HD Request # 2 | Received 3 records from 2016-04-01 00:00:00 to 2016-04-04 00:00:00 (4.0 days) and wrote 2 records for F.US.EPM16 | 2016-04-04 07:19:44 HD Request # 2 | Daily download COMPLETE for F.US.EPM16. Completion time: 1s. Unique request ID: 2 | 2016-04-04 07:19:44 Removed historical data download ID 2 | 2016-04-04 07:19:44 F.US.EPM16 [CBV] [M] Monthly #4 | Reloading chart. | 2016-04-04 07:19:44 F.US.EPM16 [CBV] [M] Monthly #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:44 F.US.EPM16 [CBV] [M] Monthly #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:44 Requesting market depth updates for: F.US.EPM16 if supported. | 2016-04-04 07:19:45 F.US.EPM16/F.US.EPM16 [CBV] [M] Daily #34 | Reloading chart. | 2016-04-04 07:19:45 F.US.EPM16/F.US.EPM16 [CBV] [M] Daily #34 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:45 F.US.EPM16/F.US.EPM16 [CBV] [M] Daily #34 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:45 SC Data - All Services | Clearing market depth for F.US.EPM16. | 2016-04-04 07:19:45 F.US.EPM16 [CBV] [M] Weekly #3 | Reloading chart. | 2016-04-04 07:19:45 F.US.EPM16 [CBV] [M] Weekly #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:45 F.US.EPM16 [CBV] [M] Weekly #3 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:45 SC DTC Data | Received logon response. | 2016-04-04 07:19:45 SC DTC Data | Server Name: SC Real-Time Server. | 2016-04-04 07:19:45 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-04-04 07:19:45 SC DTC Data | Successfully connected. | 2016-04-04 07:19:45 SC DTC Data | Restarting real-time data updates for symbol: EURUSD | 2016-04-04 07:19:45 Chart #30 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #30 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #33 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #33 has tagged chart #31 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #33 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #33 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #33 has tagged chart #31 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #33 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 F.US.EPM16 [M] 1.00 Range #8 | Reloading chart. | 2016-04-04 07:19:47 EURUSD [M] 1555 Trades #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 F.US.EPM16 [M] 555 Trades #30 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #30 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 F.US.EPM16 [CBV] [M] 60 Min #31 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #31 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 F.US.EPM16/F.US.EPM16 [CBV] [M] Daily #34 | Reloading chart. | 2016-04-04 07:19:47 F.US.EPM16/F.US.EPM16 [CBV] [M] Daily #34 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:47 F.US.EPM16/F.US.EPM16 [CBV] [M] Daily #34 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:47 Chart #34 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #33 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #33 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 Chart #34 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 F.US.EPM16 [CBV] [M] 555 Trades #11 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 F.US.EPM16 [CBV] [M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:47 F.US.EPM16 [CBV] [M] 240 Min #33 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #33 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #33 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #33 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #33 has tagged chart #31 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #33 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 HD Request # 3 | Downloading Intraday chart data for F.US.EPM16 to the file F.US.EPM16.scid. Service: cme | 2016-04-04 07:19:51 HD Request # 3 | Download start Date-Time: 2016-04-04 07:17:48.000 | 2016-04-04 07:19:51 HD Request # 3 | Using server: scdf2.sierracharts.com port 10149 | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] Weekly #3 | Reloading chart. | 2016-04-04 07:19:51 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] Weekly #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] Weekly #3 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] Monthly #4 | Reloading chart. | 2016-04-04 07:19:51 Socket (9) | Connected. | 2016-04-04 07:19:51 HD Request # 3 | Sending historical data logon request message. | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] Monthly #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] Monthly #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:51 EURUSD [M] 1555 Trades #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 F.US.EPM16 [M] 555 Trades #30 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-04-04 07:17:48. Record interval: 0. Symbol: ESM16 | 2016-04-04 07:19:51 HD Request # 3 | Decompressing data. | 2016-04-04 07:19:51 HD Request # 3 | Receiving Intraday data for F.US.EPM16 starting at 2016-04-04 07:17:48 | 2016-04-04 07:19:51 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-04-04 07:18:07 | 2016-04-04 07:19:51 Socket (9) | Shutdown and closed. | 2016-04-04 07:19:51 The network socket for historical data has been closed. | 2016-04-04 07:19:51 Chart #30 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #30 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 HD Request # 3 | Received 140 records from 2016-04-04 07:17:48 to 2016-04-04 07:19:54 (2.1 minutes) and wrote 136 records for F.US.EPM16 | 2016-04-04 07:19:51 HD Request # 3 | Intraday download COMPLETE for F.US.EPM16. Completion time: 1s. Unique request ID: 1 | 2016-04-04 07:19:51 Removed historical data download ID 1 | 2016-04-04 07:19:51 Real-time Intraday chart data file updates started for F.US.EPM16 | 2016-04-04 07:19:51 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPM16.scid | 2016-04-04 07:19:51 Intraday chart data file opened for F.US.EPM16 | 2016-04-04 07:19:51 HD Request # 4 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2016-04-04 07:19:51 HD Request # 4 | Download start Date-Time: 2016-04-04 07:17:49.000 | 2016-04-04 07:19:51 HD Request # 4 | Using server: ds5.sierracharts.com port 10149 | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] 60 Min #31 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #31 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106. | 2016-04-04 07:19:51 Chart #32 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #32 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #32 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #32 has tagged chart #31 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #32 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] 555 Trades #11 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Socket (10) | Connected. | 2016-04-04 07:19:51 HD Request # 4 | Sending historical data logon request message. | 2016-04-04 07:19:51 F.US.EPM16 [CBV] [M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:51 Chart #33 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #33 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #33 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #33 has tagged chart #31 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #33 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #5 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #5 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #5 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-04-04 07:17:49. Record interval: 0. Symbol: EURUSD | 2016-04-04 07:19:53 EURUSD [M] 1555 Trades #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 F.US.EPM16 [M] 555 Trades #30 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 HD Request # 4 | Decompressing data. | 2016-04-04 07:19:53 HD Request # 4 | Receiving Intraday data for EURUSD starting at 2016-04-04 07:17:49 | 2016-04-04 07:19:53 HD Request # 4 | Timestamp of first Intraday data file record written: 2016-04-04 07:17:56 | 2016-04-04 07:19:53 Socket (10) | Shutdown and closed. | 2016-04-04 07:19:53 The network socket for historical data has been closed. | 2016-04-04 07:19:53 Chart #30 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #30 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #30 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #30 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 HD Request # 4 | Received 378 records from 2016-04-04 07:17:49 to 2016-04-04 07:19:57 (2.1 minutes) and wrote 376 records for EURUSD | 2016-04-04 07:19:53 HD Request # 4 | Intraday download COMPLETE for EURUSD. Completion time: 2s. Unique request ID: 3 | 2016-04-04 07:19:53 Removed historical data download ID 3 | 2016-04-04 07:19:53 Real-time Intraday chart data file updates started for EURUSD | 2016-04-04 07:19:53 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid | 2016-04-04 07:19:53 Intraday chart data file opened for EURUSD | 2016-04-04 07:19:53 HD Request # 5 | Downloading Intraday chart data for F.US.EU6M16 to the file F.US.EU6M16.scid. Service: cme | 2016-04-04 07:19:53 HD Request # 5 | Download start Date-Time: 2016-04-04 07:17:47.000 | 2016-04-04 07:19:53 HD Request # 5 | Using server: scdf1.sierracharts.com port 10149 | 2016-04-04 07:19:53 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-04-04 07:19:53 F.US.EPM16 [CBV] [M] 60 Min #31 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #31 has tagged chart #1 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #31 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #31 has tagged chart #30 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #31 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 F.US.EPM16 [CBV] [M] 555 Trades #11 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Socket (11) | Connected. | 2016-04-04 07:19:53 HD Request # 5 | Sending historical data logon request message. | 2016-04-04 07:19:53 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-04-04 07:17:47. Record interval: 0. Symbol: 6EM16 | 2016-04-04 07:19:53 HD Request # 5 | Decompressing data. | 2016-04-04 07:19:53 HD Request # 5 | Receiving Intraday data for F.US.EU6M16 starting at 2016-04-04 07:17:47 | 2016-04-04 07:19:53 HD Request # 5 | Timestamp of first Intraday data file record written: 2016-04-04 07:17:57 | 2016-04-04 07:19:53 Socket (11) | Shutdown and closed. | 2016-04-04 07:19:53 The network socket for historical data has been closed. | 2016-04-04 07:19:53 HD Request # 5 | Received 112 records from 2016-04-04 07:17:47 to 2016-04-04 07:19:28 (101.0 seconds) and wrote 108 records for F.US.EU6M16 | 2016-04-04 07:19:53 Added 10 Time and Sales records to Intraday data file for F.US.EU6M16 after download. | 2016-04-04 07:19:53 HD Request # 5 | Intraday download COMPLETE for F.US.EU6M16. Completion time: 1s. Unique request ID: 4 | 2016-04-04 07:19:53 Removed historical data download ID 4 | 2016-04-04 07:19:53 Real-time Intraday chart data file updates started for F.US.EU6M16 | 2016-04-04 07:19:53 Opened cached Intraday file: C:\SierraChart\Data\F.US.EU6M16.scid | 2016-04-04 07:19:53 Intraday chart data file opened for F.US.EU6M16 | 2016-04-04 07:19:53 HD Request # 6 | Downloading Intraday chart data for F.US.USAM16 to the file F.US.USAM16.scid. Service: cbot | 2016-04-04 07:19:53 HD Request # 6 | Download start Date-Time: 2016-04-04 07:17:42.000 | 2016-04-04 07:19:53 HD Request # 6 | Using server: scdf2.sierracharts.com port 10149 | 2016-04-04 07:19:53 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-04-04 07:19:53 EURUSD [M] 1555 Trades #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 F.US.EPM16 [M] 555 Trades #30 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Socket (12) | Connected. | 2016-04-04 07:19:53 HD Request # 6 | Sending historical data logon request message. | 2016-04-04 07:19:53 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-04-04 07:17:42. Record interval: 0. Symbol: ZBM16 | 2016-04-04 07:19:53 HD Request # 6 | Decompressing data. | 2016-04-04 07:19:53 HD Request # 6 | Receiving Intraday data for F.US.USAM16 starting at 2016-04-04 07:17:42 | 2016-04-04 07:19:53 HD Request # 6 | Timestamp of first Intraday data file record written: 2016-04-04 07:18:19 | 2016-04-04 07:19:53 Socket (12) | Shutdown and closed. | 2016-04-04 07:19:53 The network socket for historical data has been closed. | 2016-04-04 07:19:53 Chart #30 has tagged chart #11 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 Chart #30 has tagged chart #7 for full recalculation. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 HD Request # 6 | Received 19 records from 2016-04-04 07:17:42 to 2016-04-04 07:19:42 (2.0 minutes) and wrote 18 records for F.US.USAM16 | 2016-04-04 07:19:53 HD Request # 6 | Intraday download COMPLETE for F.US.USAM16. Completion time: 0s. Unique request ID: 5 | 2016-04-04 07:19:53 Removed historical data download ID 5 | 2016-04-04 07:19:53 Real-time Intraday chart data file updates started for F.US.USAM16 | 2016-04-04 07:19:53 Opened cached Intraday file: C:\SierraChart\Data\F.US.USAM16.scid | 2016-04-04 07:19:53 Intraday chart data file opened for F.US.USAM16 | 2016-04-04 07:19:53 HD Request # 7 | Downloading Intraday chart data for F.US.CLEK16 to the file F.US.CLEK16.scid. Service: nymex | 2016-04-04 07:19:53 HD Request # 7 | Download start Date-Time: 2016-04-04 07:17:47.000 | 2016-04-04 07:19:53 HD Request # 7 | Using server: scdf1.sierracharts.com port 10149 | 2016-04-04 07:19:53 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-04-04 07:19:53 F.US.EPM16 [CBV] [M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:53 F.US.EPM16 [CBV] [M] 555 Trades #11 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:56 Socket (13) | Connected. | 2016-04-04 07:19:56 HD Request # 7 | Sending historical data logon request message. | 2016-04-04 07:19:56 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-04-04 07:17:47. Record interval: 0. Symbol: CLK16 | 2016-04-04 07:19:56 HD Request # 7 | Decompressing data. | 2016-04-04 07:19:56 HD Request # 7 | Receiving Intraday data for F.US.CLEK16 starting at 2016-04-04 07:17:47 | 2016-04-04 07:19:56 HD Request # 7 | Timestamp of first Intraday data file record written: 2016-04-04 07:17:58 | 2016-04-04 07:19:56 Socket (13) | Shutdown and closed. | 2016-04-04 07:19:56 The network socket for historical data has been closed. | 2016-04-04 07:19:56 HD Request # 7 | Received 20 records from 2016-04-04 07:17:47 to 2016-04-04 07:20:00 (2.2 minutes) and wrote 19 records for F.US.CLEK16 | 2016-04-04 07:19:56 HD Request # 7 | Intraday download COMPLETE for F.US.CLEK16. Completion time: 1s. Unique request ID: 6 | 2016-04-04 07:19:56 Removed historical data download ID 6 | 2016-04-04 07:19:56 Real-time Intraday chart data file updates started for F.US.CLEK16 | 2016-04-04 07:19:56 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEK16.scid | 2016-04-04 07:19:56 Intraday chart data file opened for F.US.CLEK16 | 2016-04-04 07:19:56 HD Request # 8 | Downloading Intraday chart data for F.US.DXEM16 to the file F.US.DXEM16.scid. Service: cqg | 2016-04-04 07:19:56 HD Request # 8 | Download start Date-Time: 2016-04-04 07:17:33.000 | 2016-04-04 07:19:56 HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2016-04-04 07:19:56 EURUSD [M] 1555 Trades #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_June 16.cht | 2016-04-04 07:19:56 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-04-04 07:19:56 Socket (14) | Connected. | 2016-04-04 07:19:56 HD Request # 8 | Sending historical data logon request message. | 2016-04-04 07:19:56 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-04-04 07:17:33. Record interval: 0. Symbol: F.US.DXEM16 | 2016-04-04 07:19:58 Socket (14) | Shutdown and closed. | 2016-04-04 07:19:58 The network socket for historical data has been closed. | 2016-04-04 07:19:58 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.DXEM16 | 2016-04-04 07:19:58 HD Request # 8 | Intraday download COMPLETE for F.US.DXEM16. Completion time: 1s. Unique request ID: 7 | 2016-04-04 07:19:58 Removed historical data download ID 7 | 2016-04-04 07:19:58 Real-time Intraday chart data file updates started for F.US.DXEM16 | 2016-04-04 07:19:58 Opened cached Intraday file: C:\SierraChart\Data\F.US.DXEM16.scid | 2016-04-04 07:19:58 Intraday chart data file opened for F.US.DXEM16 | 2016-04-04 07:19:58 HTTP connection to ds01.ddfplus.com:80 (7) | Closed. No error. | 2016-04-04 07:20:49 HTTP connection to ds01.ddfplus.com:80 (7) | Shutdown and closed. | 2016-04-04 07:20:49 |
| [2016-04-04 07:44:04] |
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Can you be more descriptive about this problem: SC data is not loading.
However, to solve this particular problem with Continuous Futures Contract charts: F.US.EPM16 [CBV] #24 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-04-04 07:19:40
F.US.EPM16 [CBV] #24 | There are no continuous futures contract symbols. Loading data normally. | 2016-04-04 07:19:40 You need to update to the current version of Sierra Chart as explained here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-04 09:41:33] |
| User78442 - Posts: 260 |
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Updating to 1392 seems to have worked. Do I constantly need to update versions? I ideally will stick to a version that works until it stops working.
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| [2016-04-04 09:47:17] |
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We are not aware of changes you made to the charts or service settings on your side which would have caused this. There should not have been a problem. So long as you did not change the particular Data/Trading service being used, there should not have been any trouble. So we are puzzled as to why you encountered this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-04 09:48:52
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| [2016-04-04 17:28:17] |
| User78442 - Posts: 260 |
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OK, I will be with CQG FIX for at least a year so I'll keep my fingers crossed!
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