Support Board
Date/Time: Fri, 27 Dec 2024 00:32:09 +0000
russel TF shows download failed
View Count: 661
| [2016-03-30 13:39:45] |
| User72703 - Posts: 17 |
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all data , charts & dom have no data. I have exited 4 times come back in , & no worky! What am I doing wrong ?THX darwin |
| [2016-03-30 16:00:03] |
| User72703 - Posts: 17 |
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At 9:15 charts read 1111.6 and froze@ that price and the dom read 1111.8 and froze at that price
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| [2016-03-30 16:27:03] |
| User72703 - Posts: 17 |
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I have tried edit>delete all data and download, this brings me up to 1108.7 price but the price is still froze !!Perhaps why I'm so frustrated is the day is rotting away and my good old sierra charts are not working and I can't get any response to my post. I see others getting a response , but i'm left out to hang dry. So plse help , I know you are busy but i'm stumped !Thx
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| [2016-03-30 16:44:12] |
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Sierra Chart does not control this. It is obvious your Rithmic account is not authorized to receive real-time data for that symbol. Contact your broker about this and also provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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