Support Board
Date/Time: Fri, 27 Dec 2024 00:49:36 +0000
individual CME, CBOT, NYMEX, COMEX exchanges
View Count: 982
[2016-03-30 11:22:54] |
Dodders - Posts: 20 |
I already subscribe to the Full CME Group exchange for $3.25 a month. Is this service being discontinued as I've ticked the box for the system message not to be shown again but it's repeatedly shown every time I log in. The message states that these individual exchanges are "lower-priced" at $5.25 each which is simply not true or am I missing something? |
[2016-03-30 16:47:17] |
Sierra Chart Engineering - Posts: 104368 |
No it is not being discontinued. The exchange fee for 5.25 USD per month includes market depth. This is the difference. We enabled the option to not show the system notification message and when we restarted Sierra Chart it did not display. In your case what exactly does it display? Can you provide all of the text here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-30 23:04:52
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[2016-03-30 22:42:45] |
Dodders - Posts: 20 |
The system notification message that had been repeated for the last few days is not showing any more. I've no idea what has corrected this but corrected it is.
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[2016-04-04 10:04:32] |
Dodders - Posts: 20 |
The message has reappeared again. Here is the full text... -Notice: Sierra Chart has now released individual CME, CBOT, NYMEX, COMEX exchanges with market depth for 5.25 USD each per month. To activate one of these, go to this page. If you want to use one of these lower-priced exchanges you first need to deactivate the CME Group exchange you may have currently active. -Technical Notice: If your trading account is authorized for ICE exchange real-time data, it is necessary to update to version 1392 or higher to be able to receive historical price data. To do this, refer to Fast Update. -Notice: To receive market data for and to trade the EUREX DAX futures, refer to this notice. |
[2016-04-04 10:08:49] |
Sierra Chart Engineering - Posts: 104368 |
Yes the reason that is appearing because there is additional text which has been added to it. Anytime we make a change, even as little as one character, it will cause it to reappear. That system notification window and communicates very important information to users. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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