Support Board
Date/Time: Fri, 27 Dec 2024 01:00:54 +0000
Price and what is included
View Count: 1024
| [2016-03-27 20:29:44] |
| User777716 - Posts: 24 |
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Hi, Not sure that I understand well your offer: 1) If I buy your services with your platform with ALL the information REAL TIME included in the trial, what would be the cost (35$/month + exchange rate=????. I mean without connection to a broker. 2)You write somewhere that you can offer CFD but your are not a broker, so what does this mean, and at which price 3)If I have an account somewhere and you can connect your platform to my broker, what will become the price of your software Thank you for explaining Regards |
| [2016-03-27 23:11:51] |
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1. This depends upon whether you use service package 3 or 5. Pricing can be found here: Description of Service Packages and Pricing 2. The real-time CFD data feed comes from FXCM and is included in the package prices. 3. There is no change in price. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-27 23:24:34] |
| User777716 - Posts: 24 |
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Hi, Maybe a stupid question, sorry. - my understanding is that you have your own REAL TIME data feed for futures and so on, and that is included with your software (what is delay with the market, by the way) (how many milliseconds?) - and that I can trade on FXCM directly for CFDs, then I have to open an account by them - My problem is that Prices on CFD and price with the REAL future can be quite different, so I hope this is the price of the real future that you give (and also the real volume of the future, not the volume of the CFD) Is my understanding correct? Regards |
| [2016-03-28 00:00:54] |
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1. The futures data feed is a separate cost: Sierra Chart Exchange Data Feed Whatever delay exists would be less than a millisecond. Do not ask us how many microseconds that is, because we do not measure that. 2. Being you are not in the US we recommend opening an account with LMAX instead for CFDs and Forex: LMAX Trading Service 3. Yes they are different. The futures data feed is a separate cost and can be substantially more if you do not have a funded futures trading account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-28 07:55:28] |
| User777716 - Posts: 24 |
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Thank you 1- If I understand well within the trial I have access to REAL TIME of the CFD from FXCM 2- Why REAL date seems not working on my platform? 3- Why LMAX, I haven't found Futures trading on Euromarket with them? and you give their name only for CFD trading 4- Not clear with your future data feed prices: it is 35$(20$ next month) + 15.75 for the Globex + 15.75 for the Eurex? 5- and If I have a future trading account opened somewhere? Regards |
| [2016-03-28 09:57:49] |
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1. Yes this is correct. 2. For what symbols? 3. So you want to trade futures? On what exchanges? 4. We need to the answer to 3 before we can answer 4. 5. What is the question? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-28 11:02:38] |
| User777716 - Posts: 24 |
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ESM16 S&P Emini June nothing moves and there seems to be a delay I'm living in Europe so I trade futures S&P (a standard) but at night time and the FTSE and the DAX and Forex and Futures on GOLD and SILVER Right now I'm trading CFDs to build a winning strategy with the minimum of risk, but later on it'll be futures 5- the question: What should I ask to a future broker to pay the minimum for the data feed? |
| [2016-03-28 17:07:56] |
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The futures data will be delayed and not continuously updating. More information about that is here: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php You can get the CFD data at this time: Sierra Chart Real Time and Historical Forex and CFD Data Service 5. There is nothing special to ask them. You just need a futures trading account with a supported futures broker. Refer to: https://www.sierrachart.com/index.php?page=doc/links.php https://www.sierrachart.com/index.php?page=doc/Data.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-28 22:38:41] |
| User777716 - Posts: 24 |
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Thank you Now it's become clearer and clearer what you do and what you do not, THANK YOU FOR YOUR PATIENCE By how much are futures delayed? |
| [2016-03-28 22:43:21] |
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The delay is 10 minutes for the CME futures.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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