Support Board
Date/Time: Fri, 27 Dec 2024 01:05:16 +0000
unable to change existing order in sub-instance
View Count: 790
| [2016-03-25 16:55:28] |
| dominikos - Posts: 106 |
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I created a new instance using 'new instance' option available 1385 - it is pretty cool that you guys got it integrated in. However, I run into a glitch with changing order on the chart in the sub instance. The same change, using the same chart works fine in the primary instance. This is an error I received: Interactive Brokers | Received last Position report from DTC server. Clearing nonexisting Positions. | 2016-03-25 11:48:27 Order modification failed | Interactive Brokers order update (Order cancel/replace reject). Info: ClientOrderID field is not set. Internal Order ID: 9097. Service Order ID: 9088. Symbol: ZB-201606-ECBOT | 2016-03-25 11:50:02 * As you can see I use interactive brokers. |
| [2016-03-25 18:04:42] |
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We have to think about this. The basic problem is that because the order did not originate from the sub instance, you cannot modify it. You should be able to, but there is a reason why you cannot . We just have to think through the client order IDs. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-25 23:49:05] |
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We have implemented a solution for this which will be out in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-26 05:07:42] |
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You can update now to the latest prerelease to solve this. It is 1388.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-26 05:10:15] |
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Actually, the revision of 1388 with this code change may not have been released even though it is on the homepage. Just give us about another hour or so. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-26 23:40:59] |
| dominikos - Posts: 106 |
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Thank you, it works great!
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