Support Board
Date/Time: Fri, 27 Dec 2024 01:30:10 +0000
disruption to Brent spreads charts and oil charts
View Count: 661
| [2016-03-22 12:17:22] |
| User778760 - Posts: 1 |
|
Hello, I noticed services on oil charts and Brent spreads , in particular Jun Dec 2016, have been disrupted due to a technical issue. Can you please look into this as quickly as possible? Best, J |
| [2016-03-22 16:43:49] |
| |
|
We apologize for the delay. We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-22 17:02:50] |
| |
|
We cannot immediately solve this. We have to contact Easy Screen about this. We are not sure what the problem is other than the market data requests our server is making are getting rejected for this particular futures market. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: