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Date/Time: Fri, 27 Dec 2024 00:24:53 +0000



chart trader

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[2016-03-18 15:11:49]
User700956 - Posts: 18
I opened my charts in sim and tried to make a trade on CL. The trade markers flashed up and then disappeared. My chart trading settings have not changed, and I am trading with the correct rollover. How do I correct this problem. Thank you RC Johnsen
[2016-03-18 17:12:52]
Sierra Chart Engineering - Posts: 104368
You need to provide the lines in the Trade Activity Log for the order. Here are instructions:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogFileToSupport

Or you can submit them through Account Support Ticket:
https://www.sierrachart.com/usercp.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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