Support Board
Date/Time: Fri, 27 Dec 2024 00:24:53 +0000
chart trader
View Count: 635
[2016-03-18 15:11:49] |
User700956 - Posts: 18 |
I opened my charts in sim and tried to make a trade on CL. The trade markers flashed up and then disappeared. My chart trading settings have not changed, and I am trading with the correct rollover. How do I correct this problem. Thank you RC Johnsen
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[2016-03-18 17:12:52] |
Sierra Chart Engineering - Posts: 104368 |
You need to provide the lines in the Trade Activity Log for the order. Here are instructions: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogFileToSupport Or you can submit them through Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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